Best executive courses in Marketing in United Arab Emirates

ICTD International Centre for Training and Development

Better Communication Skills at Work

PR and Communications are at the heart of business performance. Modern methods, tools and channels have greatly increased the speed in which communications can be experienced, from local to global. In this program you will learn: The tools and techniques required to manage reputation in a...

ICTD International Centre for Training and Development

Advanced Customer Service Management

A company’s most vital asset is its customers. Without them, we would not exist in business. When you satisfy your customers’ needs, they not only help your organization grow by continuing to do business with you, but they are more likely to recommend you to friends and associates. Organizations...

ICTD International Centre for Training and Development

Customer Orientation & Communication Skills

We make your employees aware of how to think and act with a customer focus – taking a practical approach using examples from your day-to-day business. This improves communication skills and teaches participants how to behave correctly. The Customer Orientation course is aimed at service...

ICTD International Centre for Training and Development

Creating a Service Culture: Strategies and Tactics for Creating an Environment of Excellence

A company’s most vital asset is its customers. Without them, we could not exist in business. When you satisfy our customers, they not only help your organization grow by continuing to do business with you, but they are more likely to recommend you to friends and associates. Organizations which...

ICTD International Centre for Training and Development

Business Planning & Growth Strategies for World Class Leaders

Tomorrow's leading companies will succeed not by battling competitors but by creating new uncontested market space. This course is designed to provide participants with the tools and techniques necessary to effectively formulate, implement and monitor a strategic growth plan. It will examine...

ICTD International Centre for Training and Development

Effective Strategic Planning in a Global Competitive Environment Coaching, Leadership, Motivation & Dynamic Team Building

Strategic planning is best done when a company looks at its past, present, and future in light of its related environment. It is the process of thinking about the company and its related environment as an integrated whole. A process during which an executive "planning team" is organized to...

ICTD International Centre for Training and Development

Scenario Thinking for Strategic Planning

Strategic thinking and planning are now an essential part of a leader's daily work. In order to maintain their organization's competitive edge, leaders at all levels of an organization need to evaluate and priorities work, according to strategic goals. A successful strategic process engages...

ICTD International Centre for Training and Development

Introduction to Public Relations & Mass Communication

A compact course on Public Relations (PR) for beginners as well as those who are in communication roles who would like to have a quick overview of PR and its roles and functions. Course Objectives To provide an insight into PR and to equip participants with a sound understanding...

ICTD International Centre for Training and Development

Media and Public Relation

Welcome to the Networking and Public Relations workshop. In this workshop, you will get knowledge you need to manage effectively your image and value by forming solid networks through strategic communication planning. Effective networking is essential for day-to-day business or for those...

ICTD International Centre for Training and Development

PR Impact Measurement and Kpi’s Framework

Course Introduction Public relations has evolved at an extremely rapid pace over the past decade, and with that evolution must come a comprehensive and effective way of measuring its value. In the past, the value of PR was often compared to advertising. Many organizations measured their PR...