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Three modules across the major business regions of the world Global markets are turbulent and their competitive landscapes are continually changing. New customer segments, low-cost competitors, new technologies, and innovative business models demand that suppliers adjust their market...
Jun 21—Nov 11, 2022
1 day in Berlin, Germany
GIBS Business School
Unlocking Greatness Prepare for your future management position, find your authentic voice, and build the calibre of organisational influence needed to unlock the greatness in individuals, teams, and organisations. This highly personalised, application-based management course is ideal for...
Mar 15—17, 2022
GIBS Business School
Develop powerful, effective, and authentic leadership in women at senior management level, via this fascinating combination of theory, practice, and learning in unusual spaces. This comprehensive six-month programme is about creating opportunities for women who are already leaders in their...
Apr 12—Sep 15, 2022
1 day in Illovo South, South Africa
The Wharton School
COVID-19 has accelerated the need for innovation and digitization in numerous industries as the pandemic has revealed vulnerabilities and gaps in the business models of numerous companies. In the past few months, business survival has hinged on how quickly a company could pivot and adapt, no...
May 9—13, 2022
5 days in Philadelphia, Pennsylvania, United States
School of Hotel Administration
In this course, you will focus on the key organizational processes that support the development of a strong service culture and exceptional customer service. You will be provided with a number of tools that enable you to select employees who have a strong service orientation and who will be a...
Creating and maintaining a clear, impactful, and authentic social media presence is key to discovering and connecting with potential customers. This begins with understanding when, where, how, and to whom social marketing content should be targeted and continues with brand-driven content that...
The Chartered Institute of Marketing
Every successful organisation requires a differentiating marketing and brand strategy to deliver growth in a competitive and uncertain environment. This online course is for anyone looking to develop as a business thought leader and strategic marketer capable of responding to changing business...
Great service isn’t just a customer benefit; it’s a competitive differentiator in any industry. The courses in this certificate program leverage today’s leading customer service strategies to help you raise the standard of service excellence for your organization, business unit, division, or...