Best executive courses in Leadership in United Arab Emirates

ICTD International Centre for Training and Development

Public Relation, Media & Crisis Management

This course provides participants with the opportunity to identify how a crisis can impact an organization and what should be done to mitigate its effects. The course focuses on how to prepare the communication function to respond rapidly and effectively in the event of a crisis in order...

ICTD International Centre for Training and Development

Assertiveness Skills: Communicating With Authority and Impact

You gain self-awareness of your attitudes and behavior patterns that promote or hinder assertive behavior. Through video demonstrations, role-playing activities, journaling, skill development and workshops, you increase your ability to get work done using proven techniques. Course...

ICTD International Centre for Training and Development

Influence Skills: Getting Results Without Direct Authority

Through practice sessions, video simulations and role-playing activities, you acquire the specific skills, behaviors and attitudes necessary to achieve desired results without relying on the use of authority. You also learn to enhance your listening skills to avoid common misunderstandings ...

ICTD International Centre for Training and Development

Managing Customer Service

This training course in Customer Service is designed to cover the full range of activities involved in the management of client relationships, by providing delegates with a thorough understanding of the effects of poor customer service, as well as with awareness of the link between good customer...

ICTD International Centre for Training and Development

Effective Communication & Teamwork Management Skills

Providing safe health care depends on highly trained individuals with disparate roles and responsibilities acting together in the best interests of the patient. Communication barriers across hierarchies, failure to acknowledge human fallibility, and lack of situational awareness combine to cause...

ICTD International Centre for Training and Development

Effective Leadership

Facilitation skills that you can adopt in your organization to deliver endless results. When you have completed this module you will be able to define the key concepts associated with leadership and you will be able to: Identify the main obstacles to effective leadership in the organization ...

ICTD International Centre for Training and Development

Advanced Management Skills for Senior Managers and Executives

The environment confronting business leaders today is unprecedented and volatile. The theories and models that guided decision making in the past no longer seem to provide leaders with all the answers. Increasingly, successful leaders rely on their own judgment to make decisions. The Advanced...

ICTD International Centre for Training and Development

The Middle Manager Development Program Preparing Future Leaders

Many middle professionals have a wealth of experience at handling day to day management issues and are now ready for a bigger challenge. Are there extra skills they need to acquire to prepare them for the next level of leadership? This programme is about exploring and mastering those skills and...

ICTD International Centre for Training and Development

Management Skills for Newly Appointed Employees

As people progress in their career and are promoted they soon realize that new skills are required to manage other people and to lead teams effectively. This program will provide a framework to understand the key drivers of leadership and management success and a toolbox of essential team...

ICTD International Centre for Training and Development

Management Skills for Excellence

This programme has been designed for people already in a staff management position, or those about to take up an appointment, who wants to review their management style, explore the latest thinking and models for effective management and leadership, and develop their skills to become excellent in...