Best executive courses in Business Communication in United Arab Emirates

ICTD International Centre for Training and Development

Collaborative Leadership Skills

Why become a collaborative leader? Because it gives you the ability to break down silos, to create an energetic department and team that has better business results. This seminar will give you the skills to be an adaptive manager, someone who can create clarity, vision and build mutual trust...

ICTD International Centre for Training and Development

Building a Cohesive Team Using Persuasive Leadership Skills

Stories are a powerful communication tool because they are a bridge between the head and the heart. Stories bring together images and words. They can convey information, build relationships and ignite people into action. That is why organizations all over the world are looking at storytelling as...

Oxford Management Centre

Advanced Negotiation Skills – Mastering Negotiation Skills

Mastering the ability to negotiate is more important than ever in an increasingly complex commercial, organisational and professional environment that requires us to negotiate to achieve results in almost everything we do. This is required of us not only with customers, clients, suppliers and...

Oxford Management Centre

Customer Profiling Techniques & Procedures

These days, more than ever in the history of commerce, the customer and the customer experience is of paramount strategic importance. In many industries, it is so easy for customers to price compare and switch suppliers and traditional points of differentiation are being eroded to the point that...

ICTD International Centre for Training and Development

Contractual Claims and Dispute Resolution

The ability to be able to negotiate effectively is a critical competency in both work and life situations. An effective negotiator will draw upon a range of communication and interpersonal skills as well as focusing on issues of the process, planning and objective setting. Typically,...

ICTD International Centre for Training and Development

Laboratory Report Writing and Technical Writing Skills

What does it mean to be a scientist or technician in a laboratory? Why do laboratory staffs ask questions such as what is that substance and why does it react that way? Since the beginning of time, man has been seen as an inquirer. We are always trying to discover new things, classify everything...

ICTD International Centre for Training and Development

Performance Enhancement for Secretaries

Secretarial Skills courses are designed especially for Secretaries of all levels – Secretaries with little prior experience, Executive Secretaries, Personal Assistants, and top-level Management Secretaries. These programs have been designed to improve performance and maximize opportunities for...

ICTD International Centre for Training and Development

Public Relations and Integrated Marketing Communications

This course is designed to teach you how to THINK like public relations professional. To do so, you will need to understand the importance of research and the critical step in developing a public relations initiative: identifying and understanding your target audience. Once you have identified...

ICTD International Centre for Training and Development

Effective Secretaries and Personal Assistant Program

Modern day Secretaries and Personal Assistants must be prepared to accept increasingly complex responsibilities. At this level, they cannot rely solely on traditional secretarial skills. Your executive assistants must be aware of the principles of management, leadership, human behavior as well as...

ICTD International Centre for Training and Development

Business Writing for Administrative Professionals

This course will help administrative professionals develop their writing skills and learn how to write more effectively. They will discover how to structure effective emails and letters, and there will be a session on writing tasks such as writing agendas and minutes for meetings. Course...