Best executive courses in United Arab Emirates

ICTD International Centre for Training and Development

Training Needs Analysis & Evaluation Identify the Real Training Needs of Your Organization & Evaluate the Effectiveness of Training Solutions

For an organization, one might go one step further and revise Anatole’s saying to end as, “…what you need to know and what you don’t.” If an organization is going to be successful in reaching its goals, your staff must be trained in what they must know to reach those goals. The responsibility of...

ICTD International Centre for Training and Development

Basic HR Skills I & II

The programmed will move in a supportive learning atmosphere by looking at HR needs in various organizations as well as how to audit and evaluate HR, with an additional focus on strategic issues. You will examine the most up-to-date HR concepts which will help you to improve your performance, at...

ICTD International Centre for Training and Development

Engaging Employee for Higher Performance & Retention

With the speed of change, competition and diversity accelerating at workplace, managers are facing stiff challenges in engaging employees wholistically where employees want to commit and emerge themselves at work with passion and meaning. This course provides your ideas and options to revist...

ICTD International Centre for Training and Development

Document Controller

Document control is an essential preventive measure ensuring that only approved, current documentation is used throughout the organization. Inadvertent use of out-of-date documents can have significant negative consequences on quality, costs and customer satisfaction. Those responsible for...

ICTD International Centre for Training and Development

Effective Secretaries and Personal Assistant Program

Modern day Secretaries and Personal Assistants must be prepared to accept increasingly complex responsibilities. At this level, they cannot rely solely on traditional secretarial skills. Your executive assistants must be aware of the principles of management, leadership, human behavior as well as...

ICTD International Centre for Training and Development

Understanding Emotional Intelligence

Leading and managing requires more than simply a high IQ (Intelligence Quotient). Managers need to understand how their own emotions have an impact on their performance, and how understanding and handling the emotions of others can maximize individual and team performance. Course...

ICTD International Centre for Training and Development

Managing Conflict: Power Through Influence

The ability to confidently influence others and manage conflict is a valuable business skill, particularly in challenging situations, such as meetings, or when delegating tasks or disciplining staff. We look at three key behavioural styles and the right approach for each of them when it comes to...

ICTD International Centre for Training and Development

Team Dynamics Using NLP for Managers & Team Leaders

Neuro Linguistic Programming (NLP) is the study of human excellence. By applying the principles of NLP you can model yourself on talented people in order to replicate their success. This two-day course provides an introduction to the core skills and techniques of NLP. This course will introduce...

ICTD International Centre for Training and Development

Planning Public Relations and Media Programs

Comprehensive study of public relations including identifying and reaching internal and external publics; dealing with print and electronic media; advertising, printing, direct mail; and preparing a public relations plan and budget. Course Objectives By the end of the program,...

ICTD International Centre for Training and Development

Managing Customer Service

This training course in Customer Service is designed to cover the full range of activities involved in the management of client relationships, by providing delegates with a thorough understanding of the effects of poor customer service, as well as with awareness of the link between good customer...