Best executive courses in United Arab Emirates

ICTD International Centre for Training and Development

Maintenance and Troubleshooting of UPS Systems

ICTD International Centre for Training and Development

Coaching, Counseling and Appraising

A highly interactive and practical training workshop that will equip line managers with the necessary interpersonal, coaching, counseling & Appraising skills to address poor employee performance and behavior, and improve their motivation and productivity. Course Objectives By the end of the...

ICTD International Centre for Training and Development

Developing Effective Telephone Skills

Developing effective telephone skills can be difficult. The telephone is the most familiar piece of technology in the workplace and its use is often taken for granted in the way we speak to our customers, the way relationships are forged or broken and the way information is relayed. The ability...

ICTD International Centre for Training and Development

Performance Management From Goal Setting to Appraisal

Simply put, performance management includes activities to ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on performance of the organization, a department, processes to build a product or service, employees, etc. Information in...

ICTD International Centre for Training and Development

Advanced Oil & Gas Production: Crude Oil Desalting and Dehydration Process

The purpose of this course is to present an overview and advanced understanding of the wide range of oilfield production handling and treatment equipment. The attendee would learn not only “what” but “how” field fluid treating equipment works. The fundamental principles of fluid behavior are...

ICTD International Centre for Training and Development

Establishing and Managing a Contact Centre and Help Desk

Establishing and managing a call centre and help desk requires a range of specialist knowledge and people skills. In this intensive 5-day program, an overview of the core areas is presented with clear guidelines given for implementation. Presentation of key theory is blended with case studies,...

ICTD International Centre for Training and Development

Employee Development and Talent Discovery, Retaining and Management

The challenges associated with the changing nature of work and the workplace environment are as real for the campus as elsewhere. Rapid change requires a skilled, knowledgeable workforce with employees who are adaptive, flexible, and focused on the future. One of your key responsibilities is to...

ICTD International Centre for Training and Development

Performance Enhancement for Secretaries

Secretarial Skills courses are designed especially for Secretaries of all levels – Secretaries with little prior experience, Executive Secretaries, Personal Assistants, and top-level Management Secretaries. These programs have been designed to improve performance and maximize opportunities for...

ICTD International Centre for Training and Development

Strategic Thinking & Goal Setting

Effective strategic planning is essential to the future success of any organization. However, most strategic planning is lacking in vision. It is merely a straight-line extrapolation of the past into the future. In a world where the pace of change is greater than ever before this is at best...

Oxford Management Centre

Evidence Based Management & Leadership

This OXFORD Evidence Based Management & Leadership training course proceeds from the premise that using better, deeper logic and employing facts to the extent where possible permits leaders to do their jobs better. Understanding this principle and applying what is all about. It focuses on the...