Best executive courses in Leadership in United Arab Emirates

ICTD International Centre for Training and Development

Leadership and Supervisor Skills for Planning, Monitoring, Evaluating and Improving the Results of the Work

In today's demanding work environment, learning by trial and error is neither acceptable nor affordable. Supervisors and managers must try to avoid any pitfalls before they occur. This workshop focuses on handing the situations and problems that are unique and/or crucial to the early success of...

ICTD International Centre for Training and Development

Six Sigma Quality Applications for Business Growth

Champions are the key to success in every Six Sigma deployment. For small and large companies alike, the ability to identify the right projects, select and mentor the right people, and drive Six Sigma to produce breakthrough results is the responsibility of the Champion. Six Sigma Champions are...

ICTD International Centre for Training and Development

Management and Development of Employees

Organizations can expect the following benefits by using this world-class international program Course Objectives Vastly improved long term planning Mastery of organizational design to maximize the Human Resource Ability to do and produce Business process mapping and produce...

ICTD International Centre for Training and Development

Planning Public Relations and Media Programs

Comprehensive study of public relations including identifying and reaching internal and external publics; dealing with print and electronic media; advertising, printing, direct mail; and preparing a public relations plan and budget. Course Objectives By the end of the program,...

ICTD International Centre for Training and Development

Public Relation, Media & Crisis Management

This course provides participants with the opportunity to identify how a crisis can impact an organization and what should be done to mitigate its effects. The course focuses on how to prepare the communication function to respond rapidly and effectively in the event of a crisis in order...

ICTD International Centre for Training and Development

Assertiveness Skills: Communicating With Authority and Impact

You gain self-awareness of your attitudes and behavior patterns that promote or hinder assertive behavior. Through video demonstrations, role-playing activities, journaling, skill development and workshops, you increase your ability to get work done using proven techniques. Course...

ICTD International Centre for Training and Development

Influence Skills: Getting Results Without Direct Authority

Through practice sessions, video simulations and role-playing activities, you acquire the specific skills, behaviors and attitudes necessary to achieve desired results without relying on the use of authority. You also learn to enhance your listening skills to avoid common misunderstandings ...

ICTD International Centre for Training and Development

Managing Customer Service

This training course in Customer Service is designed to cover the full range of activities involved in the management of client relationships, by providing delegates with a thorough understanding of the effects of poor customer service, as well as with awareness of the link between good customer...

ICTD International Centre for Training and Development

Effective Communication & Teamwork Management Skills

Providing safe health care depends on highly trained individuals with disparate roles and responsibilities acting together in the best interests of the patient. Communication barriers across hierarchies, failure to acknowledge human fallibility, and lack of situational awareness combine to cause...

ICTD International Centre for Training and Development

Leading Change

Change requires leadership. Leadership requires change. Do you have what it takes to lead others during times of change? Is your team change ready? Are you? LEADING THROUGH CHANGE – a change management training course – is both about change and about teamwork. Both are challenging and both...