Best executive courses in Marketing in Malaysia

ICTD International Centre for Training and Development

Strategies to Increase Your Sales

You won’t improve sales without a winning process. You need easy-to-follow sales strategies that your sales team will be excited to use, and that is why we developed a systemized process that takes you from your sales preparation to customer purchases by placing focus on the relationships,...

ICTD International Centre for Training and Development

Custom Clearance

Customs and security initiatives have imposed new regulations on companies that make it more challenging than ever to trade internationally. We all understand the importance of customs clearance in the supply chain. Compliance to local market regulations and excellent relationship with local...

ICTD International Centre for Training and Development

Role of Logistics in International Trade

International trade has been conducted by many companies for many years- in more recent times however, the growth in international sourcing/importing has meant that many companies have found they do not have the appropriate knowledge and know how. This training programs looks at the essentials...

ICTD International Centre for Training and Development

Analyzing the Supply Market

Supply market analysis involves the gathering of facts, data, observations and trends about the marketplace in which suppliers conduct business. Conducting a structured assessment of past and future developments to determine the potential impact on future sourcing decisions and identifying. In...

ICTD International Centre for Training and Development

Retail and Supply Chain Management

Competitive pressure, especially the pressure on sales growth and profit margins, are encouraging companies of all types to pursue globalization through industry consolidation. The availability of information technology and data capabilities have made serving and sourcing from global markets...

ICTD International Centre for Training and Development

Understanding the Retail Strategy

The new demanding consumer has higher needs and expectations from retailing in particular, than ever before. This has been created by the well-educated smart shopper, a new communications paradigm, pervasive advertising, and a surplus of just about everything – expect time. The result is the ‘I...

ICTD International Centre for Training and Development

Product, Packaging and Branding Strategies

ICTD International Centre for Training and Development

Sales and Marketing Skills

ICTD International Centre for Training and Development

Customer Care and Service Skills

What is good customer service? How can it go from good to great? What are the pitfalls that many perople experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer-service stress? Find...

ICTD International Centre for Training and Development

Preparing and Managing Contracts

Everyday significant revenues are made and lost by organizations as a result of the contractual terms and conditions governing contracts for the purchase of goods, equipment and services. Since all business activities are governed by contractual relationships, it is increasingly important for all...