Best executive courses in Kuala Lumpur (Malaysia)

Human Capital Institute

Leadership Development & Succession Strategist (LDSS) Certification

As an HR professional, you know how important effective leadership is for an organization to be successful. To ensure that you have the right leaders in the right places at the right time with the right skill, there needs to be intentional leadership development. In this course, you will learn...

ICTD International Centre for Training and Development

Applied Logistics Management

Applying Logistics Management in real life entails: evaluating procedures, eliminating wasteful activities/costs, avoiding those internal problems that limit performance, change and improve working methods, obtaining added value for money and improving customer service. Warehouses and stores are...

ICTD International Centre for Training and Development

Foreign Trade & Importation & Exportation Concept, Elements and Importance

International trade has been conducted by many companies for many years- in more recent times however, the growth in international sourcing/importing has meant that many companies have found they do not have the appropriate knowledge and know how. This training program looks at the essentials...

ICTD International Centre for Training and Development

Effective Purchasing, Tendering and Supplier Selection

A five-day intensive program, for those who want to understand and implement the essential tools of Purchasing, Procurement and Buying. Participants will learn how to evaluate procedures and make needed changes to methods to improve customer service whilst achieving significant reductions in...

ICTD International Centre for Training and Development

Basic Retail Skills

ICTD International Centre for Training and Development

Customer Care and Service Skills

What is good customer service? How can it go from good to great? What are the pitfalls that many perople experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer-service stress? Find...

ICTD International Centre for Training and Development

Certificate in Logistics and Supply Chain Management

It has now been established without any doubt whatsoever that lean supply chains and efficient logistics systems lead directly to increased bottom line profits. Leading edge companies which successfully gain competitive advantage and which are able to implement immediate cost savings, are those,...

ICTD International Centre for Training and Development

Certificate in Retail Operations

This course reflects the role of an individual who works with customers in retail environment, giving you the relevant skills and knowledge to work in a small or medium retail store front or back of the business. Certificate III in Retail provides the opportunity for employees to update,...

ICTD International Centre for Training and Development

Certified Transport Manager

Freight transport is a critical and costly function that is frequently overlooked. Yet the benefits from efficient control and administration of operations and transport vehicles can be substan- tial. After exploring the different transport modes of road, sea and air, this seminar looks at the...

ICTD International Centre for Training and Development

A Complete Guide for Fire & Security Personnel in the Oil & Gas Companies