Best executive courses in Kuala Lumpur (Malaysia)

ICTD International Centre for Training and Development

Foreign Trade & Importation & Exportation Concept, Elements and Importance

International trade has been conducted by many companies for many years- in more recent times however, the growth in international sourcing/importing has meant that many companies have found they do not have the appropriate knowledge and know how. This training program looks at the essentials...

ICTD International Centre for Training and Development

Customer Care and Service Skills

What is good customer service? How can it go from good to great? What are the pitfalls that many perople experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer-service stress? Find...

ICTD International Centre for Training and Development

Certificate in Logistics and Supply Chain Management

It has now been established without any doubt whatsoever that lean supply chains and efficient logistics systems lead directly to increased bottom line profits. Leading edge companies which successfully gain competitive advantage and which are able to implement immediate cost savings, are those,...

ICTD International Centre for Training and Development

Certificate in Retail Operations

This course reflects the role of an individual who works with customers in retail environment, giving you the relevant skills and knowledge to work in a small or medium retail store front or back of the business. Certificate III in Retail provides the opportunity for employees to update,...

ICTD International Centre for Training and Development

Piping Systems & Pipeline Integrity With an Application of ASME B31 Codes & API579

This course will focus in the technical basis and application of ASME B31.3, B31.4 and B31.8 piping codes and API 579 Fitness-for-Service and Flaw Evaluation. This course comprises two sections; the first examines the design requirements for process plant piping systems. The second section...

ICTD International Centre for Training and Development

Risk Based Inspection and Maintenance for Reinforced Concrete Structure

Systems should be developed, designed, and modified with reliability as a key goal. The attendees will apply practical tools for integrating engineering, business, operations, and maintenance perspectives into a total life cycle approach to asset and cost management. This course provides the...

ICTD International Centre for Training and Development

Principles and Practice-of Reinforced Concrete Design

This course presents the basic concepts and principles of reinforced concrete design. It is specifically structured to meet the technical needs of civil, structural and architectural engineers whose work is related to reinforced concrete design. This reviews different loads and discusses...

Oxford Management Centre

The Practice of Inclusion

According to Apple Inc, “The most innovative company must also be the most diverse” (Apple, 2018). Harnessing the power of diversity and inclusion is essential for the viability and success of every organisation. People who feel fully welcomed, valued, respected, and included by their colleagues...

ICTD International Centre for Training and Development

How to Approach and Work With Relevant Agencies and Ministries in Support of National and Business Strategies

PR and Communications are at the heart of business performance. In this program you will learn: The tools and techniques required to manage reputation in a complex media environment How to manage knowledge within the business for effective media management How to shape external...

ICTD International Centre for Training and Development

New Market Strategies

This course relates both traditional and new marketing concepts to today’s fast-paced, competitive and segmented business environment, with the emphasis on relating marketing theory to practical and effective real-world solutions. Both industrial and consumer situations will be considered with a...