Best executive courses in United Arab Emirates

ICTD International Centre for Training and Development

Developing the Skills of Public Relations and Media Professionals

This training program will enhance your knowledge and skills in managing Public relations effectively and also the media in professional way. Public relations crisis communication begins with personal relationships – with reporters, editors, broadcasters – but it is leveraged through...

ICTD International Centre for Training and Development

How to Approach and Work With Relevant Agencies and Ministries in Support of National and Business Strategies

PR and Communications are at the heart of business performance. In this program you will learn: The tools and techniques required to manage reputation in a complex media environment How to manage knowledge within the business for effective media management How to shape external...

ICTD International Centre for Training and Development

Treasury & Cash Management

The banking crisis of 2008, which created financial havoc around the world, caused considerable savings and wealth to evaporate, strained the equity levels of global organizations to unprecedented minimum levels and resulted in money markets, as well as other normally liquid and transparent...

ICTD International Centre for Training and Development

Implementing and Managing a Customer Complaint System

In this increasingly competitive world, customers are in a position to demand forever increasing levels of service and quality. Rather than simply react to their demands, successful companies are proactive in the way they manage quality and continuously seek to improve levels of customer...

ICTD International Centre for Training and Development

Effective Communication and Inspirational Presentations

Learn the skills necessary to be a truly inspirational presenter. This exciting 5 days course for management is designed to prepare delegates in every aspect of effective communication and presentation skills. It takes a clinical approach to the subject matter, breaking down everything one needs...

ICTD International Centre for Training and Development

Better Communication Skills at Work

PR and Communications are at the heart of business performance. Modern methods, tools and channels have greatly increased the speed in which communications can be experienced, from local to global. In this program you will learn: The tools and techniques required to manage reputation in a...

ICTD International Centre for Training and Development

Customer Service and Communication Skills

Customer Service Communication Skills will help learners develop soft skills as well as enhancing their skills in listening, grammar, pronunciation and reading. Each of these is approached in the context of communication needs in a customer service environment. Learners have the opportunity to...

ICTD International Centre for Training and Development

HR Policies and Procedures

HR Policies and Procedures emphasizes the value of the skills and expertise to create fair, easy-to-understand HR policies and procedures and an up-to-date HR policy manual. Take this unique opportunity to learn how to achieve buy-in from your line managers, share and discuss your organizational...

ICTD International Centre for Training and Development

Managerial Review & Understanding KPI

This course will challenge the current thinking about performance indicators and explain why current measures are not creating the change intended. It will help participants revolutionize the way they measure, report and improve performance through the appropriate use of the four types of...

ICTD International Centre for Training and Development

Balance Scorecard for Business Performance

As the business environment becomes more competitive, organizations are increasingly being pressured to prove their existence and performances to management to ensure that the organization remains viable and competitive. For an organization to remain strategically viable, effective management of...