Who should attend
This course is intended for managers needing a refresher in influence and negotiation skills, specifically senior management hoping to gain practical techniques for resolving conflicts, managing confrontation, and getting to yes in negotiations.
Those benefiting most from this program will work in senior management, team leadership roles within project management, and as operations managers
About the course
Learn the skills necessary to be a truly inspirational presenter. This exciting 5 days course for management is designed to prepare delegates in every aspect of effective communication and presentation skills. It takes a clinical approach to the subject matter, breaking down everything one needs in order to deliver clear messages in a powerful and memorable way. Course content will cover verbal communication skills, emotional intelligence (EI), presentation skills, written communication, and Neuro-Linguistic Programing
## Course Objectives
By the end of this program delegates will be prepared to:
- Greatly enhance the impact of verbal communication in a variety of complex situations
- Deliver memorable and powerful winning presentations in conferences, meetings, and at presentations
- Apply NLP™ and Emotional Intelligence to self-development
- Write productively, clearly and with impact
## Course Outline
Preparation is key to any good presentation. All presentations begin with a consideration of and research into the audience and its objectives. Participants will learn how to choose the appropriate structure, content, and approach to meet audience needs. With the assistance of an expert instructor participants will gain practice answering difficult and awkward questions. Course learning structure will create a challenging yet safe environment that instills confidence, assisting delegates in overcoming their nerves and projecting a powerful voice that keeps the audience attentive and engaged.
POWERFUL WRITING TECHNIQUES
Grab audience attention with the first sentence and never let them stray. Delegates will learn how people read and ways to tailor information so that it is easily absorbed. Content focuses on planning approach, structure, language usage, content, and visuals. Delegates will also learn skills to apply to specific types of writing, including pitches, reports, e-mails, tenders, websites and social media
VERBAL COMMUNICATION SKILLS
Listening and communication are skills that can be developed like any other. Delegates will learn listening techniques that ensure mutual understanding, as well as methodologies for structuring simple, clear messages with appropriate use of language and delivery. Content will focus on using effective communication skills for overcoming barriers and generating group discussion for problem solving and decision making.
EMOTIONAL INTELLIGENCE (EI) AND BODY LANGUAGE
Verbal communication is not the only way we make ourselves heard. Emotional Intelligence requires an astute awareness of signals hidden within the gestures and body language of others. Delegates will examine the guiding principles of EI, and how to utilize this knowledge for reaching business objectives and team development.
INTRODUCTION TO NEURO-LINGUISTIC PROGRAMMING™ (NLP™)
A highly useful approach to business communication, this section will cover:
- What is Neuro-Linguistic Programming™ (NLP™)?
How does NLP™ work?
NLP™ for self-management and self-development
Application of NLP™ to enhance performance of organization, teams and individuals
Videos and materials
Read more about Business Communication
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.