Best executive courses in Business Communication in United Arab Emirates

ICTD International Centre for Training and Development

The Power of Customer Service – an Intensive Development Program

It is essential to accurately measure what your customers want and to develop breakthrough strategies to serve their needs. How satisfied are your customers and how does your organization’s customer satisfaction level compare with that of your competitors? The heart of any organization can be...

ICTD International Centre for Training and Development

Leadership & Communication

Course Objectives By the end of the program, participants will be able to: Apply breakthrough leadership and communication techniques to drive business value and become more powerful leaders. Implement best practices for influencing peers, managers, subordinates, customers and other...

ICTD International Centre for Training and Development

Customer Service Perspective

Providing excellent customer service is essential to the long-term viability of every business. The Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its...

ICTD International Centre for Training and Development

Writing for Results

Results-focused business writing is a core skill for success in the workplace. With the advent of e-mail as one of the primary communication tools, writing effectively has become even more critical. This comprehensive seminar covers the basics of written communication (style, grammar,...

Oxford Management Centre

Sales Manager Training

Unfortunately, top salespeople are frequently promoted to management positions without having the leadership and management skills required to be an effective sales manager. This comprehensive programme is designed to give sales managers the fundamental skills they require to recruit, train and...

Oxford Management Centre

Setting Priorities, Time Management & Stress Reduction

Successful people set themselves goals and objectives. They know what they need to do, how they need to do it and have a plan to help them achieve it. How you plan and prioritize your day are two of the key skills needed to be successful and add value to your organization. Time is one of our...

Oxford Management Centre

Client Management Strategies for Retention & Growth

It has been estimated that it costs five times as much to get a new customer as it does to retain an existing one. The Internet has provided customers with a plethora of comparison and switch tools that make retaining these important, profitable customers, more difficult than ever...

Oxford Management Centre

Advanced Office Management & Effective Administration Skills

This popular and highly interactive Oxford seminar provides an important refresher course for office managers and administrators. As well as focussing on the skills needed it also provides the opportunity to share best practice with other delegates. Office managers take responsibility for...

Oxford Management Centre

Advanced Negotiation Skills – Mastering Negotiation Skills

Mastering the ability to negotiate is more important than ever in an increasingly complex commercial, organisational and professional environment that requires us to negotiate to achieve results in almost everything we do. This is required of us not only with customers, clients, suppliers and...

Oxford Management Centre

Building Skills for Working in Teams – Igniting Passion & Activating Potential in Teams

This highly-interactive Oxford training seminar will help demonstrate how teams can be led to achieve much more than either the team leader or the team members dreamt was possible. It will help team leaders learn skills and techniques that enable them to feel more in control of their team while...