Leadership & Communication

ICTD International Centre for Training and Development

ICTD International Centre for Training and Development

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Read more about Business Communication

Today communication skills are more important than they ever have been. In order to get success in contemporary and such a complex, global, technologi...

Read more about Leadership

Leadership is a form of social influence that doesn't always depend on your position in the company. However, it is true that if you want to foster a ...

Read more about Marketing

Marketing courses will plunge you into the vast field of marketing. In these courses, you will learn a variety of topics that cover each stage of runn...

Read more about Negotiations

Negotiating is a skill that everyone needs because throughout our lives we face situations that require us to communicate correctly, whether it's buyi...

Who should attend

Leaders interested in developing superior leadership and communication skills to achieve greater success at all levels of their organization.

About the course

Course Objectives

By the end of the program, participants will be able to:

  • Apply breakthrough leadership and communication techniques to drive business value and become more powerful leaders.
  • Implement best practices for influencing peers, managers, subordinates, customers and other stakeholders.
  • Effectively handle challenges such delivering unpopular news and increasing team motivation
  • Communicate confidently in any environment, from spontaneous “elevator pitches” to high stakes reports and proposals.
  • Deliver powerful messages that win hearts and minds and lead rapidly to action.

## Course Outline

Preparing and Organizing Thoughts and Messages

  • Organizing Ideas through Mind Mapping
  • Knowing Your Message’s Desired Outcomes
  • Tailoring a Message for Your Intended Audience
  • Picking the Right Channels for Communicating Your Message
  • The Power of the Senses

Earning Credibility as a Leader

  • Identifying the Characteristics of a Credible Leader
  • Demonstrating Caring, Character and Competence in Challenging Situations
  • Establishing Your Credibility Firmly
  • Persuading, Negotiating and Influencing Skills

Winning Hearts and Minds of People

  • Creating a Logical Train of Thought to Persuade
  • Creating a Persuasive Message that Evokes the Right Emotions
  • Reframing a Message from Negative to Positive and from Subjective to Objective
  • Adjusting Your Message to Accommodate the Audience’s Needs, Wants and Style

Building Consensus, Commitment and Cooperation

  • Crafting Messages to Drive or Champion Change
  • Identifying Techniques for Building Consensus
  • Describing How to Secure Commitment and Cooperation through Change Initiatives

Getting Results in the Face of Resistance

  • Managing and Handling Resistance

  • Effective Conflict Resolution Styles for Handling Resistance

  • The Importance of Emotional Control when Facing Resistance

Trends and Strategies for the Effective Leader and Communicator

  • From Social Media to Relationship Management
  • Optimizing Social Networks such as Twitter, LinkedIn and Facebook for Higher Visibility
  • Effective Communication and Networking on the Web

Videos and materials

Leadership & Communication at ICTD International Centre for Training and Development

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Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Business Communication

During the courses, you will explore various communication strategies developed by experts in psychology, experienced enterprises, and professors of leading universities. Throughout the Business Communication courses, you also will be faced with an o...

Read more about Leadership

One evident benefit of joining a leadership course is gaining the knowledge essential for motivating people for high performance. After completing a leadership course, you will be capable of assessing your trustworthiness as perceived by your colleag...

Read more about Marketing

During Marketing courses, you will learn how to develop a business idea and create the right website to promote your product. You will gain the skills to analyze your business performance and make key decisions that improve the efficiency of your bus...

Read more about Negotiations

During Negotiations courses, you will learn the following components of negotiations: planning negotiations and useful tools, starting your conversation, working out objections and competent argumentation, imposing your own price and conversation dev...

Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.