Best executive courses in United Arab Emirates

ICTD International Centre for Training and Development

Best Practice Presentation and Pitching Skills for Media, Creative, Designers and Agencies

Getting new business is a constant and never-ending process. From the moments you are given to make your pitch the job is yours to lose. If they've agreed to see you, then they must be attracted to something you have. To create the very best pitch, you need to be able to create two-way empathetic...

ICTD International Centre for Training and Development

Product Management

Product Managers today are challenged by many things – the speed of change in the market, the speed of competitors, the speed of product development, and increasing demands without increased bandwidth to handle them all. Rather than focusing their attention on strategic goals, they spend too much...

ICTD International Centre for Training and Development

Delivering Marketing Communications

Successful marketers maximize their sales opportunities by using integrated marketing communications, which include advertising, personal selling, promotion, direct marketing, public relations, customer relationship management and electronic media. Prepare an integrated marketing communications...

ICTD International Centre for Training and Development

Advanced Presentation & Public Speaking Skills

‘How’ you say things in addition to ‘what’ you say = success Think of a recent presentation you attended that captured your imagination and by which you felt personally rewarded. What made it a success? Certainly the content must have been strong but the real difference would have been the...

ICTD International Centre for Training and Development

High Level Telephone Skills

This inspirational workshop is packed full of fresh concepts and strategies that are guaranteed to maximise your sales success when selling over the telephone. This workshop covers advanced telephone sales skills that will help you to attract new business and open new doors. The main focus of...

ICTD International Centre for Training and Development

Learning Powerful Telesales Skills

Effective salespeople are fundamental to any organization. In an increasingly competitive market, companies realise they must adopt a proactive approach to increasing sales and retaining their customers. This course is designed for people who represent their company's image by selling their...

ICTD International Centre for Training and Development

Creative and Innovative Internal Customer Services

Most employees understand the importance of providing great external customer service, however, few understand the necessity for providing quality internal customer service. Without each employee treating others within the organization with the same care and respect as they would show a customer,...

ICTD International Centre for Training and Development

Effective Communication and Inspirational Presentations

Learn the skills necessary to be a truly inspirational presenter. This exciting 5 days course for management is designed to prepare delegates in every aspect of effective communication and presentation skills. It takes a clinical approach to the subject matter, breaking down everything one needs...

ICTD International Centre for Training and Development

Managing Customer Services and Dealing With Difficult Behavior

When faced with difficult customers or complaints, a natural reaction for many people is to respond aggressively. Others are inclined to withdraw passively. This course will provide you with the skills to have the difficult conversations while making it safe for both yourself and your customer to...

ICTD International Centre for Training and Development

Advanced Business Writing Skills

If you are working in the Corporate Sector and dealing with your colleagues, bosses, external clients, internal hierarchy – then business writing is essential in terms of a proper mode of communication. Advanced Business Writing Skills is a 5 days’ workshop for those who are involved in a day to...