Best executive courses in United Arab Emirates

ICTD International Centre for Training and Development

Basic Negotiation Skills

ICTD International Centre for Training and Development

Basic Retail Skills

ICTD International Centre for Training and Development

Dealing With Difficult Customers

The customer revolution is here to stay. As product and services become more and more alike, the competitive edge has to come from the experience the customer has with your organization – it all comes down to PEOPLE. The overall goal is to minimize that experience, so the customer mot only...

ICTD International Centre for Training and Development

Cost Saving Techniques in Negotiation

ICTD International Centre for Training and Development

Advanced Retail Management

ICTD International Centre for Training and Development

Customer Care and Service Skills

What is good customer service? How can it go from good to great? What are the pitfalls that many perople experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer-service stress? Find...

ICTD International Centre for Training and Development

Advanced Contract Management and Effective Contract Handling

All organizations need to plan. Most will have strategic or corporate plans which provide a direction for the organization and its staff. Identification of requirements is clearly of strategic importance, especially where key purchases are critical to the liquidity of a company or the performance...

ICTD International Centre for Training and Development

Using Infomaker With Primavera Contract Manager

ICTD International Centre for Training and Development

Advanced Program in Negotiations Related to Oil & Gas Industry From Legal Perspective With an Emphasize on International Law Principals

ICTD International Centre for Training and Development

Negotiation Strategies