November 17, 2022

The best ideas are of no use if they cannot be communicated effectively. That is why good business English is critical at the workplace. But if you are expecting the boring, traditional method of learning grammar, you are in for a surprise. Benefits to You By attending this programme,...

Course overview Regardless of industry, experience, or current reputation, businesses cannot afford to offer a lackluster customer experience. Quality customer experience is essential to business success for a myriad of reasons such as retention rates, marketability and ultimately your...

Develop a compelling and courageous leadership vision and lead with greater positive impact. Explore and get clarity on your personal leadership vision. Discover leadership strategies for your own high performance. Develop your personal leadership plan and blueprint. Learn how to create...

Build your strategic thinking capabilities to plan for the future. Expand your mindset and acquire practical strategic management skills. Foster ideas in a changing environment. Consider and plan for challenges that lie ahead. What is covered in the course? Understand the meaning...

In todays world characterised by complexity and uncertainty, organisations face a multitude of issues, all of which are complex and inter-connected. The issues are aggravated by a poor appreciation of the whole situation – much like 4 blind men each feeling a part of an elephant. As a result,...

The course on Competitiveness – organized in collaboration with the Institute for Strategy and Competitiveness led by Michael Porter (Harvard Business School) – focuses on the main drivers of competitiveness and how to strengthen the competitiveness of a company. New developments of firms...

Organizational culture greatly impacts business results. As a senior leader, you need to understand how your leadership style impacts business performance and profitability. This program will help you become more self-aware, confident, and better equipped to achieve organizational success. Have...

The key to productivity in teamwork is to focus on the connections, the synapses, the interplay between the hard (structure, processes, systems, metrics,…) and soft (feelings, interpersonal relationships, traits, personality…). It is not the skeleton or the muscles, but the nervous system. ...

Develop a comprehensive, practical understanding of options including market conventions, contract specifications, valuation, trading strategies and the regulation of markets. This course is a component of the Derivatives Professional Certificate. Prerequisite knowledge: Intermediate MS...

The age-old adage that “the only thing constant is change” is as accurate as ever in the contemporary workplace. Yet, it can be hard to accept the idea that we, too, need to change. This course focuses on how to change oneself and others by developing interpersonal skills. These skills can serve...

Learn how project governance directs decisions and decision-making information to the right people and enables them to make timely decisions in the best interests of the project. Understand the importance of project governance and how it drives strategic alignment, enables effective and efficient...

Build skills for developing impactful and engaging coaching conversations that improve team performance. Establish an understanding of when feedback discussions need to transition to a coaching relationship. Review theories for changing behavior, the importance of trust, crucial coaching elements...

This seminar builds on Introduction to Emotional Intelligence (EI) by helping participants put the innovative concepts and powerful strategies of EI to work in team settings. Understand team behaviors and norms at the core of effectiveness and the tools that enable those norms to emerge. Discover...

Develop the skills and mindset needed to lead change within your organisation with the Leading Change and Organisational Development masterclass. Articulate the value of change and organisational development within your business Understand how to align people, processes and structure to...

In times of financial crisis, rapidly changing business contexts, and globalised work, managers depend more than ever on their subordinates to get results. Employees may thus represent both a key resource and a liability for managerial success. Tapping the full potential of employees, however,...

Demonstrate clearer and more effective thinking in business Feeling overwhelmed? What if you could learn a process for thinking to make better decisions and create better solutions? Learn hands-on techniques to generate breakthrough ideas and solve your most pressing problems. In this course,...

Be the great boss from the start! Your former peers are now your direct reports. Do you know how to adopt the mindset of a manager, let go of your previous role and get work done through others? Can you communicate your priorities to your team? Or set mutual goals so you can increase...

Learn why successful work relationships help build successful careers! In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them. Your ability to develop good interpersonal skills and create rapport...

To achieve success, technical professionals must have strong and flexible interpersonal and communication skills training in addition to their technical abilities. Whether you’re an IT professional, engineer, scientist or researcher, communicating with others—both technical and nontechnical...

Breakthrough growth isn’t about luck. It requires that everyone in the organization change their mindset from what is to what if and create a disruption. Disruption equips us with the ability to withstand external threats, like competition, technology, government regulations, demographic shifts,...

Develop the crucial management tools to help fully lead and motivate your team to higher productivity. Change is the norm. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss and senior management who have...

Gain the core management skills you need to succeed! Successful managers get things done. Learn the art of management that sets you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication,...

Move your team to higher performance Are you ready to develop a high-performance team and get more done? Resolve team conflict using emotional intelligence and get more from your team by adapting your management style to every situation. You’ll learn how to: Motivate every member of your...

Developing essential collaborative skills to build team commitment with collaborative leadership training to enhance team commitment and individual performance. Why become a collaborative leader? Because it gives you the ability to break down silos, energize your team and bring out the best in...

Seize this opportunity to anticipate, initiate and manage change. Learn to become an innovator, a persuasive player and a champion of strategic change. This seminar gives you the right practice to close the gap between where you are now and where you want to be. You'll conduct SWOT analysis,...

Traditional system development methodologies are rapidly being replaced by more iterative or agile approaches. More and more organizations are realizing the benefits of faster product deployment at a lower cost, with less rework due to missed requirements. Effective business analysis is key to...

Increase your success by proactively and positively managing conflict. Conflict in business is all too familiar—particularly under increased business pressures. Still, most of us lack basic conflict management skills. Rather than react to conflict on a purely emotional level, you can learn how...

Become a leader who creates meaningful change and truly makes a difference. Are you ready to inspire people with a powerful vision? To create positive energy, ignite passion, and foster a work environment that thrives on personal motivation, adaptability, collaboration, and...

Learn and apply basic elements of PM to your job to support project success. To work together effectively on any project, everyone on the team needs to use a common language and have a clear understanding of all expectations. This unique seminar is designed for individuals with little or no...

Gaining new skills is the first step to meeting new job demands! Do you have what it takes to step up to the plate to lead, work in teams and juggle new assignments with your current responsibilities? What about having a "can-do" attitude that prepares you for additional growth? Now you can...

Set priorities and learn to control chaos in the workplace Welcome to chaos—otherwise known as the world in which we all work today. Attend this seminar and get proven solutions for managing chaos and minimizing its negative impact. First, you’ll discover how you can harness the energy of a...

Elevate your skills to a higher level of performance. Feel empowered to hit the ground running with the skills learned in this course. Be ready to take on any task and bring your best self to the job, while adopting new habits that will quickly get you on the path to greater success. In this...

Be a consistently professional communicator—even in difficult circumstances. How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility. Unfortunately, being...

Michigan State University, School of Human Resources and Labor Relations, Professional Development Program will begin offering monthly "short courses" designed to deliver practical labor relations guidance for management labor relations practitioners. Geared for individuals in labor relations...

Transformational and charismatic leadership behaviours are essential if leaders are to thrive in a time of ever-increasing change and relentless competition. This program helps participants understand the behaviours involved in transformational and charismatic leadership, and to know how to use...

Possession of this P3O® Practitioner certification will provide confirmation that a candidate has acquired the ability to design, implement, manage, and work within a P3O® model as well as contribute to decisive decision making. This P3O® training course is designed to equip candidates with...

Leadership development requires learning new skills for solving increasingly complex strategic organizational problems. The two-pronged responsibilities of the leader – reaching organizational goals and developing people in their teams – can be a difficult task, particularly when professional,...

Develop the crucial management tools to help fully lead and motivate your team to higher productivity. Change is the norm. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss and senior management who have...

This seminar will show you how to deal efficiently with the overflow of information and still be able to produce effective results. Facing an overwhelming "to do" list? Information overload putting you in chaos mode? Unsure how to multitask? In this practical, hands-on 2-day seminar, you'll...

Giving feedback can be difficult and sometimes hurtful. Often stressful. How do you even begin? Learn simple techniques that make a difference. The ability to give and receive feedback is a critical skill that doesn't come easily. Especially when the words, timing, and moods and emotions of both...

Learn a low-cost and low-risk method to generate business solutions. What if you could create radical solutions that could stimulate an emotional response? Better yet, what if you could do so rapidly? Experimental, collaborative and holistically innovative. That’s design thinking. It’s a...

Learn and apply basic elements of PM to your job to support project success. To work together effectively on any project, everyone on the team needs to use a common language and have a clear understanding of all expectations. This unique seminar is designed for individuals with little or no...

Apply the principles of psychology from this seminar to influence and persuade others. Bringing about the reaction you want from others and expanding your influence require insights that go beyond the actual process of influencing—and into the psychology of what truly prompts us to say yes or...

Be a consistently professional communicator—even in difficult circumstances. How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility. Unfortunately, being...

Many new managers suffer stress and disillusionment in the first few months in their appointment due to lack of skills. The course will remove this concern and provide your organisation with newly inspired leaders who understand how to direct their teams and build group synergy. This course will...

Maximize individual, team, and organizational potential through Diversity and Inclusion (D&I) A diverse team with unique individual perspectives can deliver exceptional results. Having such a team calls for a leader with an arsenal of inclusive leadership practices and keen self-awareness. This...

This workshop provides a practical guide to building a marketing plan that can be tailored to your own organisation. During the session you will work through a traditional marketing planning framework, including: PESTLE analysis, objective setting, strategy development and ROI calculations....

Build vital leadership competencies and earn AMA’s Women’s Leadership Certificate Women at every level of an organization can be strong leaders—bringing essential skills like team leadership, strategic thinking and business acumen to their roles. To flourish as a leader, a woman needs not only...

Transform yourself from inexperienced speaker to skilled presenter. In this 1-day seminar, you’ll learn to communicate effectively and persuasively and become comfortable with your own style. Develop key presentation skills and learn how to present your ideas with conviction, control, and...