November 17, 2022

The insights in this course enable engagement-focused leaders to unlock the potential in their team members. The key to achieving high productivity in employees is motivation! The insights in this online course enable engagement-focused leaders to unlock the potential in their team members....

You will learn to build on your strengths, advocate for what you need to be successful, and use the right approach to do so. Your strength as a leader is conditional on your ability to influence others in productive ways. In this webinar, you will learn to build on your strengths, advocate for...

Cold calling can be nerve-racking. As soon as the prospect figures out you're a sales person, the line might go dead, or if you luckier, you get the immediate response of "no budget" or "not now." But we all know that there is money to be made if a prospect sees real value in you and your...

Learn to present topics you know well but your audience considers complex. This workshop is designed to give you guidance, tools, and techniques for simplifying complex information when presenting to diverse audiences. Backed by research, you’ll explore processes and strategies for not only...

This course encourages you to self-reflect on what is truly important to you. We all want to live a balanced, healthy life. However, we often find ourselves struggling to stay afloat in all that surrounds us. Each aspect of life—work, family, health, community, spirituality, social life, and...

A powerful way to engage employees, improve performance, and build loyalty is to create a mentoring program. Pairing less experienced workers with tenured associates can help keep lines of communication open. An effective mentoring program demonstrates an interest in the long-term goals and...

Sure paychecks matter, but research shows that front-line managers have more of an impact on employee engagement levels than any other driver -- more than faith in the company, pride in a product, and job promotions. Relationships with their managers is the biggest determining factor for an...

You’ll learn a proven process for connecting with others through effective and engaging conversations. Even though you may interact with team members on a regular basis, some may still feel like strangers to you. The best way to create the foundation for professional relationships is by...

Effective sales professionals can recognize, accurately interpret, and respond appropriately to these signals. Often customers seem convinced that our solution can help them, yet they hesitate to commit. This course helps sales professionals create a sense of urgency by truly understanding the...

Dale Carnegie outlined four ways people evaluate us: what we say, how we say it, what we do, and how we do it. Dale Carnegie outlined four ways people evaluate us: what we say, how we say it, what we do, and how we do it. These tenets hold true for any presentation, whether delivered...

This course illustrates the unique characteristics of an online meeting, and guides you in ways to make it an informative, interactive experience. You’ll discover top practices for engaging your audience, and you’ll discover online tools that help them stay focused. Virtual meetings don’t have to...

Successful leaders seem to develop strong teams wherever they go, no matter what task their team is assigned. These effective leaders know how to make the most of the wide range of personalities, skills, and abilities on their teams, and they know how to create a competitive spirit that builds...

Research by Dale Carnegie found that the emotional trigger that drives employee engagement is trust. Yet some statistics say that a staggering 40 percent of employees don’t trust management. This creates a conundrum, because employees are motivated by working in a trusting environment, yet too...

Learn the best ways to navigate difficult people and difficult situations by using a six-step process to remain cool under pressure. Many people are uncomfortable when it comes to facing tough managerial situations such as giving negative feedback, taking an unpopular stance, or handling...

Discover how to keep evaluations focused on facts and outcomes, and leave employees feeling motivated to exceed expectations. Performance reviews can cause anxiety for the associates being appraised and in the manager responsible for conducting them. However, when approached with a plan, and...

You will gain dexterity and grace in dealing with new or trying situations. This set of four, 3-hour workshops will help influence team outcomes and create cooperation through diplomatic and tactful communication. You’ll realize that standing up for yourself, when done effectively, doesn’t...

You will practice presenting virtually, and learn skills that will enable you to overcome your fear of public speaking. This 3-hour live, online workshop allows participants to interact with an instructor as they learn the skills that Dale Carnegie has taught for generations. You will discover...

Learn a proven structure for organizing an influential presentation. Your success depends upon your ability to persuade others. A properly executed presentation will accomplish that goal. This webinar explores 8 tips for engaging emotions to quickly build rapport and compelling listeners to...

No matter the topic or the audience, telling a story instantly engages your listeners and elevates your message to an art form. Successful leaders and public speakers throughout history have understood and harnessed the power of good storytelling. No matter your topic or your audience, telling a...

Coach people who are good to be great! Coaching is recognized as a core leadership skill and a solid methodology for encouraging strong performers to grow and improve even faster. This 3-hour course includes 90 minutes of live online instruction and 90 minutes of self-directed...

Your strength as a leader is conditional on your ability to influence others at all levels of your organization. This course releases your confidence and enthusiasm that has previously been hidden by fear and self-consciousness. You’ll discover how to say “no” (but nicely!), and eliminate all...

This 3-hour Live online workshop is a must for any sales professional who wants to increase close rates through more effective presentations. Work with a Dale Carnegie expert coach to discover the most powerful presentation format, and understand how to frame your ideas in the most interesting...

Experience Marshall Goldsmith’s incredibly effective methodologies, combined with Dale Carnegie’s world-renowned training for a course you’ll never forget. This dynamic online course is perfect for any business professional ready to take success to the next level. Over a two-session seminar,...

Decision-making can seem overwhelming when it involves too many people and too much information. This live online course teaches you to how to break down and analyze data quickly and efficiently to make great decisions in all situations. Using practical principles, learn how to get to the bottom...

It’s not about you. It’s about your audience! You will learn and practice the key elements of high-impact communication: structures that have a purpose, meaningful content, and delivery that compels listeners with an authentic appeal. This course focuses on the audience – the listeners. If a...

Step up to be the leader you are meant to be. Don’t supervise...superlead your team to breakthrough performance! In this course, you will smooth your transition from individual contributor to leader. You’ll use the basics of time management, delegation, and performance appraisals as the...

It's not about time management. It's about self-management! With a clear picture of where time gets lost, you can see where improvements can be made. Time escapes minute by minute and hour by hour. Nothing you do will stop or rewind a clock or calendar. Everyone has the same amount of time:...

This 3-hour course includes 90 minutes of live online instruction and 90 minutes of self-directed learning. Learn to project a friendly willingness to serve customers in a low-pressure, high-touch way, in every customer interaction. Discover ways to increase your self-awareness, improve your...

To create a culture of high performance, it's critical to instill in your team the importance of individual, team, and development goals. In this two-hour virtual session, participants work with a Dale Carnegie experienced instructor to learn how to build employee engagement that drives positive...

This hour is dedicated to presenting you with options for taking your presentation from zero to hero! The power of your presentation can mean the difference between success and failure. This interactive, one-hour live webinar examines the visual, vocal, and verbal components of a presentation...

You will practice methods to uncover and appeal to the different interests that are revealed during the negotiation process. Negotiations require listening to others carefully, and observing their actions and reactions. Understanding which issues are the most important to your client or...

In today’s geographically-dispersed business world, virtual workforces have become more common. But how do you build a cooperative and productive team if you can’t meet face-to-face? This live online webinar will give you the communication skills to develop and motivate a successful virtual...

This course will help you develop your succession planning strategy to stay ahead of the curve, and fill the bench seats of tomorrow. Organizations are facing a harsh demographic reality. Many leaders in key positions—especially those from the baby boomer generation—are retiring, and leaving...

According to the Center for American Progress - The Women’s Leadership Gap (2018), women make up 50.8 percent of the U.S. population and earn almost 57 percent of the undergraduate degrees and 59 percent of all master’s degrees. They account for 47 percent of the U.S. labor force and 52.5 percent...

Your virtual team is ready for you to lead it! Learn what it takes to be a successful leader in today’s virtual workplace. When we have team members working virtually, it can seem like we don’t have instant access to individuals daily. This is really a misperception on our part because...

This course is the instructor-led live online version of the world-famous Dale Carnegie Course®. Whether you are starting out in your career or have reached a point where you could use a reboot, the methodology of the Effective Communications and Human Relations online course can provide the...

Unlock your ability to communicate effectively with absolutely everyone. Understand the four dominant personality styles, explore your own communication style and build effective approaches to build collaboration, trust, and influence. This 2-hour course includes 1 hour of live online...

In today’s complex business environment, there is a rising mix of situations where no single person is clearly "the boss." Getting results without authority includes gaining the cooperation of people and resources you don’t have direct power over. Objectives: Identify the key enablers of...

Navigate disagreements, create understanding and respect. This 3-hour course includes 90 minutes of live online instruction and 90 minutes of self-directed learning. Disagreements left unresolved can grow, foster ressentiment, generate bad reviews, and can create conflict that harm...

Learn the essentials of strategic planning and prepare your organization for future success. Strategic planning is no longer about developing and identifying key activities that will help guide your company profitably through another year. Today, it's about challenging those activities,...

You will be presented with 9 tips for changing behavior without creating resentment. This 3-hour course includes 90 minutes of live online instruction and 90 minutes of self-directed learning. Successful organizational leadership requires being able to maintain control without intimidating...

This course will teach you to diagnose conflict before it intensifies, apply appropriate conflict resolution techniques to specific situations, and remain calm under fire. In a perfect world, unicorns would roam the woods, rainbows would cover the skies, chocolate would have no calories and...

You’ll learn to create fair but demanding accountability systems that get results. Delegation isn’t just about moving stuff off your plate. It’s about developing others while efficiently achieving specific organizational outcomes. Delegation takes some work on a leader’s part to determine who is...

Learn to delegate effectively, resolve conflict, and give constructive feedback that doesn’t ruffle feathers. Interpersonal relationships are as important as ever in today’s business world, but it can be difficult to balance strong leadership and likeability. Dale Carnegie’s methods will help...

You’ll learn tips on resolving conflict in virtual teams, building your credibility with a virtual team, overcoming barriers to virtual communication. Organizations now have numerous alternatives to the traditional face-to-face team structure. Because of this, members and leaders of virtual...

Learn to lock out mental distractions and eliminate bottlenecks that slow you down. Do you ever feel lost in the constant flow of information, responsibilities, and expectations? Take control of your time in this transformative, interactive online seminar that helps you focus on results, not...

Keep them coming back! Customers do business with organizations that serve them well, treat them fairly, and make them feel valued. From a customer’s perspective whether internal or external, it feels good when expectations are met, but it feels great when an organization actually manages to...

Adding Value = Sales Success Learn to upgrade your customers’ experience to create win-win situations This 3-hour course includes 90 minutes of live online instruction and 90 minutes of self-directed learning. You’re the expert in your business. Now it’s time to show customers that....

Discover the importance of self-awareness in leadership When you become more self-aware, you also become an effective leader who makes better decisions with increased empathy. A boss demands, while a leader guides. There are many approaches and philosophies for effective employee management....

Complaints are not to be feared! If handled with empathy, they are an opportunity to create stronger customer relationships and opportunities for improvement. This 3-hour course includes 90 minutes of live online instruction and 90 minutes of self-directed learning. You will explore the...