November 17, 2022

Your strength as a leader is conditional on your ability to influence others in productive ways. In this webinar, you will learn to build on your strengths, advocate for what you need to be successful, and use the right approach to do so. You’ll learn strategies to boost your confidence, tips for...

We all want to live a balanced, healthy life. However, we often find ourselves struggling to stay afloat in all that surrounds us. Each aspect of life—work, family, health, community, spirituality, social life, and finances—commands energy and focus. This online course will help you navigate all...

2 Hour Workshop. Whether you're giving a presentation, speaking in front of a team, or just want to have better one-on-one dialogue, it's important to know what you want to convey, and how. This course helps you become a more effective communicator by teaching you to build rapport and positive...

This 3-hour Live online workshop is a must for any sales professional who wants to increase close rates through more effective presentations. Work with a Dale Carnegie expert coach to discover the most powerful presentation format, and understand how to frame your ideas in the most interesting...

Organizations are facing a harsh demographic reality. Many leaders in key positions—especially those from the baby boomer generation—are retiring, and leaving critical gaps in their companies. This interactive online workshop will help you develop your succession planning strategy to stay ahead...

This set of four, 3-hour workshops will help influence team outcomes and create cooperation through diplomatic and tactful communication. You’ll realize that standing up for yourself, when done effectively, doesn’t offend others; rather it strengthens your relationships and enables positive...

Successful leaders and public speakers throughout history have understood and harnessed the power of good storytelling. No matter your topic or your audience, telling a story engages your listeners and elevates your public speaking to an art. Dale Carnegie believed that public speaking and...

Your strength as a leader is conditional on your ability to influence others at all levels of your organization. This course releases your confidence and enthusiasm that has previously been hidden by fear and self-consciousness. You’ll discover how to say “no” (but nicely!), and eliminate all...

In this workshop, we examine the ways we can influence the efficiency and effectiveness of our organization and work team, even if we are not the ones giving all the orders. We also commit to being more flexible in responding to others. Finally, we explore ways of managing our priorities and...

Experience Marshall Goldsmith’s incredibly effective methodologies, combined with Dale Carnegie’s world-renowned training for a course you’ll never forget. This dynamic online course is perfect for any business professional ready to take success to the next level. Over a two-session seminar,...

The world is transforming all around us, and we can’t just wait to react to it. We must anticipate future challenges and lead ourselves and others through them effectively. Being able to adjust to changes smoothly is a great skill to cultivate. While others may struggle with changes or be upset...

Do you ever feel lost in the constant flow of information, responsibilities, and expectations? Take control of your time in this transformative, interactive online seminar that helps you focus on results, not tasks. Eliminate time wasters, and establish healthy, long-term, productive habits that...

Strategic planning is no longer about developing and identifying key activities that will help guide your company profitably through another year. Today, it's about challenging those activities, questioning the way things are done and the way the organization operates. Strategic planning is about...

Delegation isn’t just about moving stuff off your plate. It’s about developing others while efficiently achieving specific organizational outcomes. Delegation takes some work on a leader’s part to determine who is ready for specific assignments and who can take ownership, while not taking...

A powerful way to engage employees, improve performance, and build loyalty is to create a mentoring program. Pairing less experienced workers with tenured associates can help keep lines of communication open. An effective mentoring program demonstrates an interest in the long-term goals and...

Even though you may interact with team members on a regular basis, some may still feel like strangers to you. The best way to create the foundation for professional relationships is by connecting with others as individuals, looking beyond their role in the organization. Great conversationalists...

It’s not about you. It’s about your audience! You will learn and practice the key elements of high-impact communication: structures that have a purpose, meaningful content, and delivery that compels listeners with an authentic appeal. This course focuses on the audience – the listeners. If a...

According to the Center for American Progress - The Women’s Leadership Gap (2018), women make up 50.8 percent of the U.S. population and earn almost 57 percent of the undergraduate degrees and 59 percent of all master’s degrees. They account for 47 percent of the U.S. labor force and 52.5 percent...

From initial contact to full resolution, you are guiding the customer through a journey where they are the main character—and you are the HERO. Whether the story has a happy ending or not is dependent on a customer service professional’s attitude and actions. This course helps define processes...

When we have team members working virtually, it can seem like we don’t have instant access to individuals daily. This is really a misperception on our part because technology makes it easy to communicate with people anytime, anywhere. The trick is, to make sure the communication is clear and...

Leaders need to be proactive in finding solutions to problems before they arise. Pinpointing opportunities for improvement through creative brainstorming, and logically evaluating options assists in decision making and avoiding issues before they develop. Apply proven tools to inspire your team...

This one-hour webinar helps you understand the four dominant personality styles. Knowing your style is an important element to help reach across personal barriers. You need to identify your own strengths and weaknesses first. From there you can focus on understanding others and use effective...

As long as there is more than one person working in an office there will be disagreements. Left unresolved, they can waste time, foster resentment and negatively affect productivity. It’s important to accept disagreements as learning opportunities and address them in an agreeable manner. ...

Cold calling can be nerve-racking. As soon as the prospect figures out you're a sales person, the line might go dead, or if you luckier, you get the immediate response of "no budget" or "not now." But we all know that there is money to be made if a prospect sees real value in you and your...

Do something about the destructive forces of stress in the workplace. In this seminar, we examine how our work habits add to our stress level and find ways to make changes for the better. Learn to assess your current reactions to stress so that you can stop worrying and start working to your full...

We all set goals for ourselves, in both our personal and professional lives. Sometimes, we rise above all challenges and achieve great things; other times, we give up or fall short. The key to achieving our goals lies in being clear about what we really want. This live online course will help you...

Research by Dale Carnegie found that the emotional trigger that drives employee engagement is trust. Yet some statistics say that a staggering 40 percent of employees don’t trust management. This creates a conundrum, because employees are motivated by working in a trusting environment, yet too...

Performance reviews can cause anxiety for the associates being appraised and in the manager responsible for conducting them. However, when approached with a plan, and conducted with skill and finesse, performance reviews IMPROVE employee engagement. Make performance reviews something your team...

This 3-hour live, online workshop allows participants to interact with an instructor as they learn the skills that Dale Carnegie has taught for generations. You will discover how to best minimize the fear of public speaking and gain greater confidence as you practice presenting in front of...

Coaching is about providing support and advice to help an individual recognize ways in which they can improve their effectiveness and performance. Coaching is recognized as a core leadership skill and solid methodology for encouraging strong performers to grow and improve even faster. Effective...

Successful organizational leadership requires being able to maintain control without intimidating others to the point where they are reluctant to act. To gain the respect of your team members, you need to be approachable and receptive. Using Dale Carnegie’s principles, this course develops your...

Have you ever been introduced to someone, and forgotten their name by the time you finished shaking hands? This online webinar will stop that habit in its tracks! Remembering names is the first step in strengthening your interpersonal skills and building long lasting business relationships. ...

This 3-hour course includes 90 minutes of live online instruction and 90 minutes of self-directed learning. Learn to project a friendly willingness to serve customers in a low-pressure, high-touch way, in every customer interaction. Discover ways to increase your self-awareness, improve your...

The power of your presentation can mean the difference between success and failure. This interactive, one-hour live webinar examines the visual, vocal, and verbal components of a presentation that will generate the most significant impact on your audience. This hour is dedicated to presenting you...

In today’s geographically-dispersed business world, virtual workforces have become more common. But how do you build a cooperative and productive team if you can’t meet face-to-face? This live online webinar will give you the communication skills to develop and motivate a successful virtual...

Complaints are not to be feared! If handled with empathy, they are an opportunity to create stronger customer relationships and opportunities for improvement. In this course, you will explore the variety of causes of complaints, identify ways to neutralize negative attitudes and follow a...

Innovation is vital to a company’s success and very survival. But sometimes, innovation is placed on the back burner while companies focus on optimizing current process and perfecting current products and services. Even when we know how important it is to be innovative, we can feel overwhelmed...

A boss demands, while a leader guides. There are many approaches and philosophies for effective employee management. But if an employee doesn’t like your style, they aren’t going to stick around. Therefore, it’s critical to lead with empathy and cultivate high emotional intelligence. This starts...

In the quest for inclusivity, honoring the strengths of each generation is foundational. It is a well-documented fact that diversity leads to more innovation, retention, and bottom-line success. Leading a team of diverse generations can be an incredibly rich and productive experience when you...

The key to achieving high productivity in employees is motivation! The insights in this online course enable engagement-focused leaders to unlock the potential in their team members. Learn the secret sauce for building relationships, encouraging commitment, and harnessing innovation. What...

In today’s rapidly shifting work environments, it’s not enough to adapt to change, we need to embrace it. When we enjoy the opportunity that the change presents, adjusting is easy. It’s when we resist change, focusing on the negative aspects instead of the benefits, that we find ourselves in need...

This workshop is designed to give you guidance, tools, and techniques for simplifying complex information when presenting to diverse audiences. Backed by research, you’ll explore processes and strategies for not only making complex information more clear, but more compelling. You’ll walk away...

Sure paychecks matter, but research shows that front-line managers have more of an impact on employee engagement levels than any other driver -- more than faith in the company, pride in a product, and job promotions. Relationships with their managers is the biggest determining factor for an...

How many meetings are on your calendar? How many do you wish were there? When your workday is filled with meetings, there’s often little time to get actual work done. Companies are paying employees to sit and listen rather than make progress on their projects. When leaders can make meetings more...

Even existing customers are sometimes unaware of the options and opportunities you have to offer. It’s your job as a customer service professional to make them aware and to help them meet their needs with the variety of products and services you provide. This involves knowing when and how to...

Dale Carnegie outlined four ways people evaluate us: what we say, how we say it, what we do, and how we do it. These tenets hold true for any presentation, whether delivered face-to-face or online. An online presentation captivates an audience only when voice, visuals and technology come together...

Many people are uncomfortable when it comes to facing tough managerial situations such as giving negative feedback, taking an unpopular stance, or handling difficult situations and people. They worry about dealing with emotions, aggression, and fear. Without strategies in place to manage these...

In this course, we explore the impact on our professional development when we apply Dale Carnegie’s principles for building trust and rapport. Trust is the foundation of all successful professional relationships. Once we have built trust, we are able to build even stronger relationships by...

Don’t supervise...superlead your team to breakthrough performance! In this course, you will smooth your transition from individual contributor to leader. You’ll use the basics of time management, delegation, and performance appraisals as the foundation to step up to the next level of leadership....

Negotiations require listening to others carefully, and observing their actions and reactions. Understanding which issues are the most important to your client or colleague is critical in developing a solution that is acceptable to both parties. With a clear understanding of the other person’s...