August 5, 2022

Topics Cost influencers and trends Managing providers and patients Prescription drug cost management The impact of technology Data analysis and disease management Plan design, contributions and eligibility Value-based strategies Emerging and evolving issues Benefits of...

Topics Sources of communication The changing role of employee/participant responsibility Influencing participant behavior Communications strategy Communications budgets Legal and regulatory environment Administrative issues Soliciting feedback Measuring results Technology...

Successful project managers constantly seek out the most effective project management tools, practices, and methods. Obtaining St. Thomas’ Certified Professional Project Manager (CPPM) designation will give you an edge over the competition. With hands-on experience in your toolkit, you’ll be able...

Write reports that will get read to the very end Incident reports, progress reviews, technical briefs, analytical assessments: most business professionals are overwhelmed with many types of reports they have to read and write in a typical work week. No matter what the type of information...

Learn how to successfully motivate people to perform at their best and achieve desired organisational outcomes. Learn how to successfully motivate people to perform at their best and achieve desired organisational outcomes. Understand the difference between leadership and management. Learn...

Most service personnel know what great service is, but still, they may not even provide good service in their jobs. This gap is not due to a lack of skill or service competency but rather a lack of a genuine service mindset. The workshop equips the participants with a strong service mindset by...

Increasingly, HR leaders are expected to contribute to leading and shaping the organisation’s business strategy and sustainable management agenda with senior business leaders and stakeholders. Progressing to leadership positions within the organisation requires a broader understanding and...