Best executive courses in United Arab Emirates

ICTD International Centre for Training and Development

Building Customer Relationship

After completing the program, delegates will be equipped with the tools, models, skills and confidence to improve and enhance current practices, develop new processes and monitor their success. This program will help delegates become customer service champions and equip them with the appropriate...

ICTD International Centre for Training and Development

Advanced Customer Satisfaction Measurement

Customer surveys are an invaluable tool for understanding the customer's perception of your service delivery. Findings from a survey program provide critical information about your support center's performance -- information that can serve as a basis for continuous improvement projects and...

ICTD International Centre for Training and Development

Effective Customer Care and Dealing With Different Customer

After completing the program, delegates will be equipped with the tools, models, skills and confidence to improve and enhance current practices, develop new processes and monitor their success. This program will help delegates become customer service champions and equip them with the appropriate...

ICTD International Centre for Training and Development

Customer Service Mindset

The goal during this phase of the Customer Service Mindset program is to provide each member of your customer service team with a big-picture perspective of their potential, along with a heightened awareness of their own responsibility for achieving excellence and the choices and actions that...

Oxford Management Centre

Data Analysis Techniques

Corporate ethos which demands continual improvement in work place efficiencies and reduced operating, maintenance, support service and administration costs means that managers, analysts, and their advisors are faced with ever-challenging analytical problems and performance targets. To make...

Oxford Management Centre

Construction Contracts Masterclass

Have you ever wondered why some construction contracts are so complex. They may appear complex but if you know how to review them properly, they can be easier and quicker to understand. This course will assist you in making construction contracts easier to understand. Construction and...

Oxford Management Centre

Business Process Analysis & Modelling

Business process analysis and modelling is an essential component of Business Process Redesign (BPR) as well as other business process improvement initiatives such as reengineering, systems development, quality management and continuous process improvement. In this workshop the participants will...

Oxford Management Centre

Advanced Data Analysis Techniques – Modelling, Simulation and Predictive Analytics

The Internet of Things, the consequential growth of Big Data, and the ever- increasing requirements to model and predict, mean that many of the analytical opportunities and needs of a modern, high performing company cannot be met using conventional statistical methods alone. More and more...

Oxford Management Centre

Corporate Financial Planning, Budgeting & Control

This Oxford Corporate Financial Planning, Budgeting & Control training seminar is designed to enable delegates to make corporate financial decisions in an increasingly volatile international marketplace with the view to increase profitability, maintain liquidity and reduce financial risk is a...

Oxford Management Centre

Essentials of Quality Assurance – Techniques and Standards to Develop a Quality Philosophy

Many organizations have adopted structured approached to managing their operations through various different standards and techniques in order to manage quality assurance. This interactive Oxford Essentials of Quality Assurance training seminar will develop delegates skills in and knowledge of...