Best executive courses in Operations in United Arab Emirates

ICTD International Centre for Training and Development

Customer Orientation & Communication Skills

We make your employees aware of how to think and act with a customer focus – taking a practical approach using examples from your day-to-day business. This improves communication skills and teaches participants how to behave correctly. The Customer Orientation course is aimed at service...

ICTD International Centre for Training and Development

Managing Customer Service

This training course in Customer Service is designed to cover the full range of activities involved in the management of client relationships, by providing delegates with a thorough understanding of the effects of poor customer service, as well as with awareness of the link between good customer...

ICTD International Centre for Training and Development

Effective Business Decisions Using Data Analysis

This interactive course will highlight the added value that data analytics can offer a professional as a decision support tool in management decision making. It will show the use of data analytics to support strategic initiatives; to inform on policy information; and to direct operational...

ICTD International Centre for Training and Development

The Support Staff and Administrative Assistant Training Program

If you are a professional Administrator in business, government, service industries, education, or any sector of industry, you should consider this specially designed Administrative program. This course is designed to help you: Do your job better Gain additional knowledge and...

ICTD International Centre for Training and Development

PR Impact Measurement and Kpi’s Framework

Course Introduction Public relations has evolved at an extremely rapid pace over the past decade, and with that evolution must come a comprehensive and effective way of measuring its value. In the past, the value of PR was often compared to advertising. Many organizations measured their PR...

ICTD International Centre for Training and Development

PR Monitoring & Measurement

Recognize how to communicate effectively with the internal and external publics of the organization. Identify the role of a PR professional in supporting the image and reputation of the organization. Course Objectives By the end of this seminar, delegates will be able to: ...

ICTD International Centre for Training and Development

Project Budgeting and Cost Management

Managers and customers expect to get value for money. A significant number of projects have been cancelled or are seen as a failure because they ran too far over budget. This program will present the participants with straightforward approaches to developing a cost baseline and setting up a cost...

ICTD International Centre for Training and Development

Process Excellence in Financial Services: Bringing Process Improvement to the Finance Function

The most progressive organizations have applied business process improvement and re-engineering techniques to transform their finance systems to be more efficient and to significantly reduce the cost of the finance function. But senior managers still expect the finance team to fulfill their...

ICTD International Centre for Training and Development

Corporate Financial Planning Budgeting & Control

This course provides a comprehensive understanding of the roles, interrelationships and the functions of strategic planning, budgeting and control. Using examples, you'll learn to plan, budget and position your organization within its competitive environment. Discuss such key topics as sources of...

ICTD International Centre for Training and Development

Certified Financial Analyst

Accounting and Finance are the language of business; understanding and applying this language to your business and to business in general remains the single most valuable competence of management. Prepare yourself by enhancing your personal competence in financial analysis of the past, problem...