Best executive courses in Leadership in United Arab Emirates

ICTD International Centre for Training and Development

Management and Development of Employees

Organizations can expect the following benefits by using this world-class international program Course Objectives Vastly improved long term planning Mastery of organizational design to maximize the Human Resource Ability to do and produce Business process mapping and produce...

ICTD International Centre for Training and Development

Managing Customer Service

This training course in Customer Service is designed to cover the full range of activities involved in the management of client relationships, by providing delegates with a thorough understanding of the effects of poor customer service, as well as with awareness of the link between good customer...

ICTD International Centre for Training and Development

Influence Skills: Getting Results Without Direct Authority

Through practice sessions, video simulations and role-playing activities, you acquire the specific skills, behaviors and attitudes necessary to achieve desired results without relying on the use of authority. You also learn to enhance your listening skills to avoid common misunderstandings ...

ICTD International Centre for Training and Development

Delivering Exceptional Client Services: How to Build Lasting Partnerships

High standards of customer care are critical to the success of any organization, and executives in customer service are expected to play an important leadership role in implementing company guidelines for interaction with customers. Course Objectives Build lasting and meaningful...

ICTD International Centre for Training and Development

Leadership & Management Skills for Supervisor (Certified)

As supervisors, team leaders and managers progress in their career they soon realise that new skills and knowledge are required to achieve greater success. This means being able to manage other people and to lead teams effectively. This training provides a solid framework to understand the key...

ICTD International Centre for Training and Development

Effective Leadership

Facilitation skills that you can adopt in your organization to deliver endless results. When you have completed this module you will be able to define the key concepts associated with leadership and you will be able to: Identify the main obstacles to effective leadership in the organization ...