Best executive courses in Business Communication in United Arab Emirates

ICTD International Centre for Training and Development

Modern Marketing Management Using CRM

Organizations can be oriented toward marketing from a production, product, sales, or marketing perspective. Strategies, structures, and cultures, which reflect a company's basic orientation, must be integrated to ensure that marketing efforts communicate a clear corporate position. The most...

ICTD International Centre for Training and Development

Customer Service Perspective

Providing excellent customer service is essential to the long-term viability of every business. The Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its...

ICTD International Centre for Training and Development

HRM - Recruitment

Recruitment and selection can be very expensive and time consuming process; however there is evidence that employing the latest recruitment and selection methodologies and techniques increases the likelihood of successfully recruiting the best candidate for any intended role. The program will...

ICTD International Centre for Training and Development

Job Globalization Cultural Diversity

The full impact of globalization in the workplace has yet to be realized, but as more companies embrace this trend and become more diverse, certain changes are emerging. While many of these changes are good, others may not be as positive. Small business owners are learning that they have to adopt...

ICTD International Centre for Training and Development

Developing Your Personal Influence and Impact: EQ for Inspirational Leadership

Approximately 90% of our daily work in the business environment is communicating and dealing with people. Powerful techniques and skills are essential for you to persuade and influence the individuals and groups around you. With confidence, ability and the skills to influence your clients,...

ICTD International Centre for Training and Development

Leading With Excellence: Negotiation, Persuasion & Critical Thinking

Both leadership and management in the 21st Century are becoming increasingly more complex. Typically organizations in both the public and private sectors are facing changes driven by political, economic, sociological, technological, legal and environmental issues. In order to successfully meet...

ICTD International Centre for Training and Development

The Power of Customer Service – an Intensive Development Program

It is essential to accurately measure what your customers want and to develop breakthrough strategies to serve their needs. How satisfied are your customers and how does your organization’s customer satisfaction level compare with that of your competitors? The heart of any organization can be...

ICTD International Centre for Training and Development

Leadership & Communication

Course Objectives By the end of the program, participants will be able to: Apply breakthrough leadership and communication techniques to drive business value and become more powerful leaders. Implement best practices for influencing peers, managers, subordinates, customers and other...

ICTD International Centre for Training and Development

Strategy and Strategic Planning

Strategy is a frequently misunderstood concept which needs to be translated into everyday language, and its process demystified. Strategy is not merely about achieving and keeping a sustainable competitive advantage, but is about being genuinely creative. Strategic planning is very much not...

ICTD International Centre for Training and Development

Communication, Coordination and Leadership: Enhancing Leadership and Supervisory Skills

It has been said that all business is a conversation, and that it is the ability of people at all levels in an organization to create and maintain a rich conversation with each other and with other businesses that ultimately creates business success. That conversation relies on excellent...