Dr. Kate Walsh is the Dean of the School of Hotel Administration, and is an E. M. Statler Professor. She received her Ph.D. from the Carroll School of Management at Boston College and her M.P.S. degree from the School of Hotel Administration. She holds a Bachelor of Science degree in Accounting from Fairfield University.
Dr. Walsh has taught courses in Organizational Behavior and Human Resource Management at both the undergraduate and graduate levels. In addition, she also teaches Strategic Training, Ethical Decision Making, Diversity Awareness and Managing People in executive education courses.
Dr. Walsh’s primary research is in the area of services management. She also conducts research examining the role of strategic human resource initiatives on organizational performance. In addition to contributing to numerous books, her articles have appeared in such outlets as Journal of Management, Journal of Service Research, Journal of Organizational Behavior, Journal of Vocational Behavior, Human Resource Management Review, Organization Science, Career Development International, The Service Industries Journal, Trends in Organizational Behavior, Research in Management Consulting, Journal of Applied Behavioral Science, The Learning Organization, International Journal of Hospitality Management and The Cornell Hospitality Quarterly.
Dr. Walsh’s previous work experience includes the Director of Training and Development for Nikko Hotels International, Corporate Training Manager for the former Bristol Hotels, and Senior Auditor for Loews Corp. She is also a Certified Public Accountant.
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