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About the course
The Leadership in Administration Program enhances productivity and performance management. Participants will receive the professional development and interpersonal tools they need to achieve and maintain administrative excellence. The Program includes an EQ-i Emotional Intelligence assessment and practical, relevant approaches to productivity and time management. Learn the essentials of managing priorities and relationships like a leader.
- Productivity and Performance Management
Prioritization, organization, and proactivity: these core professional administrative competencies are solution-oriented and key to managing commitments and delivering better results.
Understanding the social dynamics in daily interactions, and accessing the practical tools, approaches, and frameworks to influence at every professional level.
Personal assessment of professional competencies and areas for growth, introduction to a model for learning and developing emotional intelligence skills that are essential for effective team and individual performance.
- Difficult Conversations
Navigate the real, challenging conversations that create anxiety with practical, relevant tools, strategies, and frameworks to improve conversation outcomes.
Who should attend
Candidates for the Leadership in Administration Program are Administrative Professionals Program/ Organizational Administrators and Coordinators, Clerical Supervisors, Executive Assistants with 3+ years of work experience in an administrative role. We look for participants who are committed to continuous learning and development, who strive to enhance their organizational value with a strategic focus.
Trust the experts
Associate Dean, Executive Degree Programs Executive Director, Initiative for Women in Business Professor of Strategic Management, Faculty-at-Large Degrees:PhD in Economics, University of Konstanz, Germany MIS, University of Konstanz, Germany MA in Economics, University of Konstanz, Germany Beatr...
Bio Sarah Neville is the founder and Principal of Open Line, and an acclaimed speaker, facilitator, and educator who specializes in helping individuals communicate with power, authority and authenticity – while bridging difference with others. With an M.Ed in Adult Learning focused on Workplac...
Geeta Sheker is the Director of the Initiative for Women in Business at the Rotman School of Management, University of Toronto, championing the career success and advancement of women. In 2003 she oversaw the launch of the nationally renowned Judy Project, a high-impact annual leadership program ...
Carolyn is a professional leadership coach, trainer and consultant with a special interest in working with individuals, teams and organizations in creating environments where people thrive and new results are achieved. She believes that in today’s environment, leaders not only have to be intellec...
Bio Ann Gomez has a background in Management Consulting. She spent more than three years with A.T.Kearney, working with clients across many industries all over North America. Ann also spent more than four years in pharmaceuticals and health care research. She holds an MBA from Queen’s University...