Leadership in Administration
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The Leadership in Administration Program enhances productivity and performance management. Participants will receive the professional development and interpersonal tools they need to achieve and maintain administrative excellence. The Program includes an EQ-i Emotional Intelligence assessment and practical, relevant approaches to productivity and time management. Learn the essentials of managing priorities and relationships like a leader.
- Productivity and Performance Management
Prioritization, organization, and proactivity: these core professional administrative competencies are solution-oriented and key to managing commitments and delivering better results.
Understanding the social dynamics in daily interactions, and accessing the practical tools, approaches, and frameworks to influence at every professional level.
Personal assessment of professional competencies and areas for growth, introduction to a model for learning and developing emotional intelligence skills that are essential for effective team and individual performance.
- Difficult Conversations
Navigate the real, challenging conversations that create anxiety with practical, relevant tools, strategies, and frameworks to improve conversation outcomes.
Who should attend
Candidates for the Leadership in Administration Program are Administrative Professionals Program/ Organizational Administrators and Coordinators, Clerical Supervisors, Executive Assistants with 3+ years of work experience in an administrative role. We look for participants who are committed to continuous learning and development, who strive to enhance their organizational value with a strategic focus.