Creative & Innovative Management for Supervisors and Middle Management

ICTD International Centre for Training and Development

ICTD International Centre for Training and Development

Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Who should attend

Department heads, superintendents, senior supervisors and others who need to develop their managerial skills.

About the course

Explore topics critical to developing effective management skills such as performance management, motivation, team development, interpersonal and communication skills, supervisory skills training and time management skills—everything you need to manage people effectively.

Course Objectives

As a participant, at this program's conclusion you should be able to:

  • Recognize your strengths and growth opportunities as a manager.
  • Recognize the four behavioral styles and how to coach each.
  • Capitalize on your style for more effective communication.
  • Delegate tasks to others.
  • Set SMART goals for yourself and others.
  • Provide constructive feedback and follow up on goals and workgroup targets with subordinates.
  • Counsel an employee who is not performing up to expectations.
  • Illustrate the impact of body language and voice tones on communication.
  • List tactics for dealing with difficult behaviors.
  • Effectively run a business meeting.
  • Develop an action plan to improve your supervision skills

Course Outline

What Is a Team?

  • The Basics of Group Dynamics

Now Do This! Delegation Done Right

  • Building Personal Credibility: Understanding Different Communication Styles

Be SMART:

  • Goal Setting for Peak Performance
  • So, How Am I Doing? Delivering Performance Feedback

It's Not What You Say

  • Rephrasing for Better Relationships

Better Questions, Better Answers

  • Skills for Drawing Others Out

Beyond Hearing

  • A Model for Better Listening

Difficult Personalities and Difficult Situations

  • Dealing with Challenges

Pull out Your Pompoms

  • Becoming a Cheerleader Without Being Cheesy

Course Methodology

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

Videos and materials

Creative & Innovative Management for Supervisors and Middle Management at ICTD International Centre for Training and Development

This course has no confirmed dates in the future. Subscribe to be notified when it is offered.


Something went wrong. We're trying to fix this error.

Thank you

Someone from the Coursalytics team will be in touch with you soon.

Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.