Best executive courses in United Arab Emirates

ICTD International Centre for Training and Development

Customer Service

Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the frontlines of a company, serving the people who buy your products. Perhaps you’re an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a...

ICTD International Centre for Training and Development

Excellent Customer Service

In order to create customer satisfaction, you need to go beyond good customer service and exceed your customers’ expectations with exceptional service every time. In order to achieve this it is important to ask yourself some questions: Do you or your staff have the right skill sets to deliver...

ICTD International Centre for Training and Development

How to Achieve Better Customer Service

Whatever the organization, excellent customer service is the basis for sustained success - whether profit making or not-for-profit, all organizations are accountable for their customers’ satisfaction. Whether the customer is external, and purchasing/receiving products or services, or internal,...

ICTD International Centre for Training and Development

High Impact Communication Skills

This communications skills training course helps people communicate appropriately and clearly in any situation. This is a great course for everyone as the benefits can have a positive effect on every aspect of your life. Learn to understand how you communicate, how others communicate and how to...

ICTD International Centre for Training and Development

Managing Service Quality and Customer Satisfaction

In this increasingly competitive world, customers are in a position to demand forever increasing levels of service and quality. Rather than simply react to their demands, successful companies are proactive in the way they manage quality and continuously seek to improve levels of customer...

Oxford Management Centre

Setting Priorities, Time Management & Stress Reduction

Successful people set themselves goals and objectives. They know what they need to do, how they need to do it and have a plan to help them achieve it. How you plan and prioritize your day are two of the key skills needed to be successful and add value to your organization. Time is one of our...

Oxford Management Centre

Advanced Bank Risk Analysis

Oxford Management Centre

Embracing Digital Banking Innovations & Transformation

The banking industry transformed drastically from computerized records to digital banking. Digital Technologies are creating an unprecedented disruption across the banking sector. Technological advancements are enabling banks to meet customer expectations by delivering enhanced services. Digital...

Oxford Management Centre

Advanced Certificate in Police Leadership

Leadership in Policing requires a unique mindset and skill set that is not necessarily found in traditional business roles. This Oxford Advanced Certificate in Police Leadership training course has been developed to provide powerful understanding, key effective skills as well as the practical...

Oxford Management Centre

Anti-Money Laundering and Financial Crime Workshop

This OXFORD training seminar will encompass case studies and group interaction delivered in classroom format. This course will focus on current and evolving threats to the Global Financial Community. The training programme will study and investigate The Global Money Laundering Situation,...