Best executive courses in Malaysia

ICTD International Centre for Training and Development

Strategic Sales Planning and Territory Management

Analyze the process of sales planning and territory management. Practice the effective ways of setting goals, developing sales activities and managing time effectively. Use relevant tools for route structuring and territory management. Comprehend the methods of effective territory management and...

ICTD International Centre for Training and Development

Communication Skills and Positive Engagement With Others

Course Objectives To set clear guidelines for effective communication To consider the role of good interpersonal skills in the multi-cultural workplace of the Gulf To understand different behavioral styles and learn to modify your behavior to achieve best results To understand...

ICTD International Centre for Training and Development

Advanced Customer Service Management

A company’s most vital asset is its customers. Without them, we would not exist in business. When you satisfy your customers’ needs, they not only help your organization grow by continuing to do business with you, but they are more likely to recommend you to friends and associates. Organizations...

ICTD International Centre for Training and Development

Managing Customer Service

This training course in Customer Service is designed to cover the full range of activities involved in the management of client relationships, by providing delegates with a thorough understanding of the effects of poor customer service, as well as with awareness of the link between good customer...

ICTD International Centre for Training and Development

Advanced Human Resource Management

The Advanced Human Resources Management (AHRM) Training is an intensive 5 days’ program and is designed for HR and related executives who wish to broaden, sharpen and deepen their human resources management competencies. The AHRM integrates the latest human resources management concepts and...

ICTD International Centre for Training and Development

Document Management of Workflow System

The aim of this training course is to show you how to deal with papers in an electronic way to get rid of the papers hard copy which takes a lot of space and time. Managing documents and content can be difficult. How do you best way, store and manage the documents and records in your firm? Does...

ICTD International Centre for Training and Development

Managing Service Level Agreement

Service Level Agreements (SLAs) are designed to allow contractors to propose and implement innovative ways to achieve contract objectives and provide companies with effective tools to objectively assess and enforce contractor performance. The proper use of performance standards, acceptable...

ICTD International Centre for Training and Development

Strategic Thinking & Visionary Leadership

The inspirational program will help delegates develop action plans to improve their leadership effectiveness, empower their team to achieve excellent results and create the culture of responsibility ownership. Delegates will identify their own leadership vision to help them impact on their...

ICTD International Centre for Training and Development

Continuous Improvement Through Creativity

This course will provide professionals with the concepts, competencies, and tools they need to Creativity on a continuous basis. Executives and other business leaders must be constantly on the lookout for new ways of doing business, improving processes, Creativity products and services, and...

ICTD International Centre for Training and Development

Essentials of Corporate Finance

This program covers the essentials of Corporate Finance focusing on the knowledge and skills necessary for making sound financial decisions. Skills and decisions which will enable you to remain competitive, minimize costs, maximize revenues and also reduce/control risk. The program therefore...