Communication Skills and Positive Engagement With Others

ICTD International Centre for Training and Development

What are the topics?

ICTD International Centre for Training and Development

Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Business Communication

Today communication skills are more important than they ever have been. In order to get success in contemporary and such a complex, global, technologi...

Who should attend

This course is for those people who want to understand how to communicate more effectively with their customers, their staff, their colleagues, and their bosses.

About the course

## Course Objectives

  • To set clear guidelines for effective communication

  • To consider the role of good interpersonal skills in the multi-cultural workplace of the Gulf

  • To understand different behavioral styles and learn to modify your behavior to achieve best results

  • To understand how to give and receive constructive feedback as a way to build better relationships

  • To demonstrate assertive behavior

  • To make use of all of the above skills to ensure effective teamwork

  • To create individual action plans for ongoing personal development

## Course Outline

  • What Is Effective Communication?

  • Factors Affecting Communication How Messages Flow Barriers To Communication & How To Overcome Them

  • The Dynamics Of Face-To-Face Communication Body Language - 'The Hidden Communicator' Tone Of Voice The Power Of Language In Communication

  • Ensuring Two-Way Communication Developing Listening Skills Asking The Right Questions Transmitting Your Message Accurately

  • Understanding Different Perspectives & Viewpoints

  • The Effectiveness Of Written Communication

  • Building The Best Relationships By Making Use Of Powerful Communication Techniques The Johari Window

  • Know Your Self

  • Know How To Build Relationships With Others

  • Use Feedback Techniques To Develop Better Relationships

  • Communication Styles & The Use Of Them The Differences Between Aggressive, Assertive, & Passive Behavior Assertiveness Techniques

  • Behavior Style Analysis - Amiable, Expressive, Analyst, Driver Knowing Your Style Understanding Others' Styles Adapting Styles To Interact Better With Others

  • Teamwork Being A Team Player - The Impact Of Your Interpersonal Relationships The Stages Of Group Development Communicating For Effective Teamwork

Videos and materials

Communication Skills and Positive Engagement With Others at ICTD International Centre for Training and Development

This course has no confirmed dates in the future. Subscribe to be notified when it is offered.


Something went wrong. We're trying to fix this error.

Thank you

Someone from the Coursalytics team will be in touch with you soon.

Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Business Communication

During the courses, you will explore various communication strategies developed by experts in psychology, experienced enterprises, and professors of leading universities. Throughout the Business Communication courses, you also will be faced with an o...

Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.