Best executive courses in Operations in Malaysia

ICTD International Centre for Training and Development

Managing Service Level Agreement

Service Level Agreements (SLAs) are designed to allow contractors to propose and implement innovative ways to achieve contract objectives and provide companies with effective tools to objectively assess and enforce contractor performance. The proper use of performance standards, acceptable...

ICTD International Centre for Training and Development

Continuous Improvement Through Creativity

This course will provide professionals with the concepts, competencies, and tools they need to Creativity on a continuous basis. Executives and other business leaders must be constantly on the lookout for new ways of doing business, improving processes, Creativity products and services, and...

ICTD International Centre for Training and Development

Writing Effective Reports

In this era when floods of information are available at our fingertips, it is essential for senior management and board members to have fast access to relevant and reliable information! Retrieving this information from different locations in the organization is inefficient. The solution is the...

ICTD International Centre for Training and Development

The Effective Finance Professional

In the globally competitive world of the 21st century, world class organisations are developing their finance functions to be more efficient and to better support the value creation process. The most progressive enterprises have transformed their finance professionals in to strategic business...

ICTD International Centre for Training and Development

Managing Customer Service

This training course in Customer Service is designed to cover the full range of activities involved in the management of client relationships, by providing delegates with a thorough understanding of the effects of poor customer service, as well as with awareness of the link between good customer...

ICTD International Centre for Training and Development

International-logistics-management

This course will provide delegates with an overview of the freight forwarding process within the international trade environment. It will suggest best practice methodologies to follow when establishing forwarding operations together with a unique tool kit for ongoing measurement of operational...

ICTD International Centre for Training and Development

Logistics & Transportation Management

Effective management of the flow of materials throughout an organization’s supply chain is of critical importance. In this programme you will learn how to: Utilize modern purchasing management techniques Sharpen your negotiation skills Manage inventories in a more productive manner ...

ICTD International Centre for Training and Development

Logistics Management

Improve service whilst reducing costs; an impossible task? With effective management and leadership, world class companies do this every day. Getting more with less is possible and this seminar shows you how. In every Supply Chain, the service levels are paralleled with cots to serve. However,...

ICTD International Centre for Training and Development

Measuring the Logistics Performance

This is a focused course providing delegates with a toolkit to measure the logistics performance by implementing effective audit of their supply chain which determines areas of under-performance, and highlighting improvement opportunities. This course explores the following issues: ...

ICTD International Centre for Training and Development

Advanced Forecasting Techniques

Inventory Management Techniques is the essential skills for managing inventory in the supply chain. Participants are shown to evaluate procedures and make needed changes to methods to improve customer service whilst achieving reductions in inventory; eliminate wasteful costs; avoid internal...