Compare courses
Register
ICTD International Centre for Training and Development

Measuring the Logistics Performance

Aug 25—29, 2019
5 days
Kuala Lumpur, Malaysia
USD 4200
USD 840 per day

How it works

Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with ICTD International Centre for Training and Development.

Full disclaimer.

Description

This is a focused course providing delegates with a toolkit to measure the logistics performance by implementing effective audit of their supply chain which determines areas of under-performance, and highlighting improvement opportunities.

This course explores the following issues:

  • Methodology for data collection
  • Key audit questions
  • Questionnaire design
  • External-facing audit for customer service measurement
  • Identification of customer groups and associated channels
  • Internal-facing audit for the organization
  • Supply & demand information requirements
  • Costs and resource allocation data
  • Auditing planning activities and processes

Course Objectives

Upon completion of this course, the delegates should:

  • Be able to identify areas for improvement in logistics and supply chain operations.
  • Understand effective the importance of effective planning for performance measurement systems.
  • Understand the importance of coordinating performance measurement systems within a firm and across firms in a supplychain.

Course Outline

Auditing the present situation

Establishing General Audit Principals

  • Defining data requirements
  • Forming the collection task force
  • Identifying the sources of data
  • Determining the data gathering method

Conducting the External Audit

  • Identifying the customer groups
  • Sampling customers
  • Designing questionnaires
  • Organizing data collection
  • External audit

Conducting the Internal Audit

  • Auditing the demand profile
  • Auditing the supply profile
  • Auditing costs, auditing service
  • Auditing resource utilization
  • Auditing planning processes

Audit Operations

Auditing Data Flows

  • Auditing the data path
  • Identify waste areas
  • Investigate options for elimination

Investigating Trade-offs

  • Identify major cost elements
  • Consider options to reduce costs
  • Consider changes to cost to serve

Moving decoupling point position

  • Review position constraints
  • Movement options

Smoothing of demand patterns

  • Review demand amplification maps
  • Compare demand pattern with ordering pattern
  • Explore ways to eliminate distortion

Configure to be supply chains

  • Select performance drivers
  • Map drivers to plan supply chain on thread diagram
  • Select plan supply chain metrics
  • Cascade to plan activities
  • Select plan metrics
  • Identify best practices and map TO BE supply chain thread
  • Test new design against needs

Course Methodology

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

Who should attend

This course is recommended for any personnel in supervisory and management positions who wish to review the performance of their department/s in the organization.

Files

Detailed Description
Detailed Description

Next dates

Aug 25—29, 2019
5 days
Kuala Lumpur, Malaysia
USD 4200
USD 840 per day

How it works

Show more