Jurg Meierhofer

Expertise and research interests

• Smart services,
• Data product design, data service design, data-intensive services,
• Digital Twin,
• Servitization, product service transformation, services and business models for Industry 4.0,
• Industry 4.0,
• Service engineering, service design, service innovation, Service Science, Service Dominant Logic,
• Service optimization, Kaizen in service, lean service,
• Innovation and optimization of customer service,
• Optimization and innovation of business processes, CIP, lean production,
• Corporate innovation management, corporate idea management

Educational background

Dr. sc. techn. ETH, executive MBA (iimt)

Professional milestones

• La Mobilière, head of department "Innovation Projects", senior management consultant
• Swisscom, head of department, head of service champion program, lean management
• Bluewin AG, project lead mobile, consultant
• Swisscom Mobile, technical project lead mobile services
• ETH Zürich, research assistant in international projects (mobile communications)