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About the course
Organizations continue to shed traditional hierarchies in favour of empowered work teams. This course is designed to equip leaders with the hands-on tools they need to build high performance teams that are engaged, purposeful, inspired and customer centric.
- Lead your team to higher levels of performance and personal satisfaction
- Engage team talent for better results and a stronger organization
- Transform your measurement system to improve accountability, ownership and performance
- Create a culture that nurtures innovation and change
- Develop a sense of team pride, commitment and loyalty
- Inspire “healthy conflict” that brings team members together
- Lead different generations of team members for maximum engagement
- Invest in yourself, to increase your leadership effectiveness
- How healthy teamwork shapes the future of the organization
- Selecting the best team structure for your circumstances
- Assessing the team’s effectiveness
- Increasing ownership and accountability by improving your measurement system
- Leadership tools for delegating, motivating and empowering
- Encouraging and rewarding improved performance
- Building trust, consensus and loyalty
- Resolving conflict and dealing with naysayers
- Strategies for quickly turning morale around
- Creating understanding and good teamwork between people of different generations
- Identifying, building and engaging talent
- Developing the next generation
- Managing change as smoothly and efficiently as possible
- Dealing with stress and ambiguity – for yourself, as well as for others
Who should attend
This workshop is for line/department managers, team leaders and others with responsibilities for creating a culture of continuous improvement. Those with fewer than five years of on-the-job experience will particularly benefit from attending.
Trust the experts
Robert is a Partner in the Incrementa Group, a strategy, leadership development and business optimization organization. A best-selling author, global speaker, customer advocate and transformational leader, he has more than 25 years of international customer service, marketing and sales experience...