ICTD International Centre for Training and Development

Leading High Performance Team

Available dates

This course has no confirmed dates in the future. Subscribe to be notified when it is offered.

About the course

No matter how knowledgeable and competent its individual members may be, a dysfunctional team will undermine organisational goals, sap morale and waste effort. This seminar focuses on the critical roles of team leader and middle manager in harnessing their team’s potential, and introduces and practises techniques for moving the team to peak performance.

Highlights include:

  • Understanding the role of the leader in team performance
  • Measuring and managing performance
  • Creating a shared team vision
  • Harnessing the dynamics of the team
  • Optimising team flexibility and commitment

Course Objectives

  • Understanding your role as a leader
  • Identifying and leveraging talent within the team
  • Engaging and motivating the team with shared vision and values
  • Establishing clear objectives and standards of performance for your team
  • Measuring and managing team performance
  • Managing and using conflict and challenge

Course Outline

Module 1: Teams and their Leaders

  • Teams, leaders and managers
  • Key leadership tasks
  • Influence, authority and power
  • Leadership styles and style flexibility
  • Self-awareness
  • Emotional intelligence and rapport

Module Two: Vision, Direction & Alignment

  • Creating a shared vision
  • Aims, objectives and goal alignment
  • Developing meaningful objectives and indicators
  • Divergent approaches to problem-solving
  • Communicating a compelling vision
  • Delivering challenging messages

Module Three: Team Dynamics

  • Team development
  • The sociology of the team
  • Characteristics of high-performing teams
  • Balancing team roles
  • Non-traditional team structures
  • Delegation and empowerment

Module Four: Developing the Team

  • Learning and competence
  • Building a coherent team
  • Self-managing teams and their challenges
  • Coaching, mentoring and self-directed learning
  • Feedback and appraisal
  • Leveraging team strengths for peak performance

Module Five: Performance & Conflict Management

  • Defining performance
  • Approaches to measuring team and individual performance
  • Performance through the eyes of the customer
  • Performance management: science or art?
  • Conflict as a catalyst for team development
  • Dealing with challenging interpersonal relations

Course Methodology

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

Who should attend

Experienced team leaders; junior/middle managers new to their role, or with experience but little previous training.

Course reviews

Downloadable files