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Who should attend
This course is designed for quality management system auditors, management representatives and quality managers who are undergoing a third-party audit, as well as anyone pursuing an Exemplar Global Quality Management System auditor certification.
About the course
ISO 9001:2015 Lead Auditor training not only teaches you the knowledge and skills required to internally audit your own management system, but also teaches you how to conduct second party (Supplier) and third party (External and Certification) audits. As a lead auditor, you will learn how to manage your organization’s audit program, put an audit team together, lead and opening and closing meeting, write audit reports, and generally manage the audit process for a successful outcome.
What You Will Learn
- How to develop your organization’s audit program
- How to assess auditor competency and qualifications for better team outcomes
- Interview skills
- How to write airtight audit nonconformities that are easily understood by anyone
- How to conduct opening and closing meetings
- How to write audit reports and present results
- Requirements of the registrar
How You Will Benefit
- Recognize problems with your auditing systems and learn tools and techniques for correcting them.
- Develop the confidence to help your organization, suppliers and other entities, identify opportunities for improving organizational practices.
- Boost any organization's business’s bottom line.
ISO 9001:2015 REQUIREMENTS
- Understand ISO 9001:2015 requirements in a simple and concise way
- Understand how ISO 9001:2015 connects to key business concepts
- Types of evidence specifically related to requirements
- Common misinterpretations and how to avoid them
AUDIT REQUIREMENTS AND OBJECTIVE EVIDENCE
- Requirements that can be used during the audit
- Objective versus subjective evidence
- Recognizing audit trails that lead to objective evidence
- Writing audit results that include clear requirements and evidence
- The characteristics of an audit schedule
- Developing an audit plan
- Dividing an audit into logical phases
- Logistical considerations
- Open meeting, closing meeting, and team meeting
- The benefits of an audit checklist
- Raw materials needs for an effective checklist
- Creating a checklist with company documents
- Recording evidence on a checklist
- Different styles of checklists, along with their strengths and weaknesses
DOCUMENTING AUDIT RESULTS
- Identifying positives
- Writing nonconformities
- The role of “observations” in an audit
- Writing an audit report
- Audit recordkeeping
Craig Cochran is a project manager with the Georgia Institute of Technology Economic Development Institute. He has served in management roles in multiple industries-including textiles, glass manufacture, semiconductor, and telecommunications-for nearly twenty years. Some of his specific areas of ...
Elliot Price is manager of the Georgia Institute of Technology Enterprise Innovation Institute's Augusta Regional Office and a member of the Process Improvement Group and Sustainability Group. A RABQSA-certified lead auditor, he has helped companies successfully prepare for ISO 9000 registration ...
Ade Shitta-Bey, project manager with Georgia Tech’s Enterprise Innovation Institute, helps manufacturers put Management Systems in place, audit those systems, and train organizations to manage and maintain the new systems. These systems range from product design to post production support and sta...
Experienced leader of Quality & Food Safety, Process Improvement, and ISO Management Systems with increasing levels of management responsibility throughout career. Demonstrated skill set includes: ability to develop value-based relationships across different functions and levels of the organi...
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.