Georgia Tech Professional Education

Internal Quality Auditing (ISO 9001:2015)

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About the course

Implementing an internal auditing process can benefit your company in problem solving, targeted decision making, and overall product performance. This is a two-day course will provide you the tools and techniques to evaluate your organization’s ability to meet the requirements of ISO 9001:2015 while adding measurable value to the organization.

What You Will Learn

  • Auditing tools
  • How to develop an audit plan
  • Follow up corrective action
  • How to identify which requirements apply to a given set of findings

How You Will Benefit

  • Recognize problems with your auditing systems and create solutions.
  • Build opportunities for improving your practices.
  • Boost your business’s bottom line.

Content

THE PRACTICAL MEANING OF ISO 9001:2015 REQUIREMENTS

  • Connection of ISO 9001:2015 to key business concepts
  • How to increase employee understanding during the audit
  • Types of evidence specifically related to requirements
  • Common misinterpretations and how to avoid them
  • Reviewing ISO requirements exercise

AUDIT REQUIREMENTS AND OBJECTIVE EVIDENCE

  • Requirements that can be used during the audit
  • Objective versus subjective evidence
  • Recognizing audit trails that lead to objective evidence
  • Writing audit results that include clear requirements and evidence
  • Audit tools exercise
  • Classifying types of evidence assessment

AUDIT PLANNING

  • The characteristics of an audit schedule
  • Developing an audit plan
  • Examining a sample audit report exercise
  • Dividing an audit into logical phases
  • Logistical considerations
  • Open meeting, closing meeting, and team meeting
  • Practicing an interview exercise

CHECKLISTS

  • The benefits of an audit checklist
  • Raw materials needs for an effective checklist
  • Creating a checklist with company documents
  • Recording evidence on a checklist
  • Different styles of checklists, along with their strengths and weaknesses
  • Preparing a checklist and practicing an interview assessment

DOCUMENTING AUDIT RESULTS

  • Identifying positives
  • Writing nonconformities
  • Identifying findings assessment
  • The role of "observations" in an audit
  • Writing an audit report
  • Audit recordkeeping

AUDIT FOLLOW-UP

  • What constitutes effectiveness?
  • How to verify a corrective action
  • Timing considerations
  • True problem causes versus restatement of symptoms
  • Effective action on causes
  • Sustaining the improvement
  • Following up corrective action exercise

Who should attend

This course is designed for internal auditors, as well as those who set up internal auditing systems, such as quality managers. People who are designated as internal auditors, such as production supervisors, operators, and technicians will also benefit.

Trust the experts

Craig Cochran

Craig Cochran is a project manager with the Georgia Institute of Technology Economic Development Institute. He has served in management roles in multiple industries-including textiles, glass manufacture, semiconductor, and telecommunications-for nearly twenty years. Some of his specific areas of ...

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Elliot Price

Elliot Price is manager of the Georgia Institute of Technology Enterprise Innovation Institute's Augusta Regional Office and a member of the Process Improvement Group and Sustainability Group. A RABQSA-certified lead auditor, he has helped companies successfully prepare for ISO 9000 registration ...

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Ade Shitta-Bey

Ade Shitta-Bey, project manager with Georgia Tech’s Enterprise Innovation Institute, helps manufacturers put Management Systems in place, audit those systems, and train organizations to manage and maintain the new systems. These systems range from product design to post production support and sta...

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