Best executive courses in New York (United States)

ILR School

Performance Feedback and Coaching: Engaging in High Impact Discussions (LD305)

Build skills for developing impactful and engaging coaching conversations that improve team performance. Establish an understanding of when feedback discussions need to transition to a coaching relationship. Review theories for changing behavior, the importance of trust, crucial coaching elements...

ILR School

Advanced Negotiations Strategies and Techniques (LR353)

Through a series of interactive simulations, participants learn about the conflicting motivations to compete and cooperate in negotiations. The goal is to change the way you think about and approach negotiations, and practice a variety of approaches to understand how their effectiveness varies by...

American Management Association

Strategy Execution: Getting it Done

Get the skills and knowledge to accomplish what so many others don’t—the successful implementation of strategic goals. Whether it’s entering new markets, repositioning, outsourcing, or undertaking new initiatives or technology, execution of strategic goals is often a graveyard of good...

American Management Association

Partnering With Your Boss: Strategic Skills for Administrative Professionals

Get more out of your work by partnering with your boss! Attend this seminar and master techniques for effective goal setting, prioritizing, planning, decision making, relationship building and listening. Learn how to communicate confidently and assertively—and develop and use power and...

American Management Association

Business Communication Certificate Program

Confident, compelling, authentic and influential. That person could be you. Apply well-honed communication techniques to navigate common work challenges. This distinctive certificate program incorporates skill practice, role-play activities and real-time feedback to help you take your...

ILR School

Facilitating Conflict: Collaborative Problem Solving

Learn techniques, tools, processes and skills for facilitating conflict using a collaborative problem solving approach for resolving one-on-one conflicts. Topics and tools focus on problem solving, listening and messaging skills, conflict styles, neutral issue statements, de-escalating emotions,...

ILR School

Advanced Internal Investigations Practice (CO350)

Apply learnings from Advanced Internal Investigations Process. Practice techniques using a real-life employee complaint by conducting the intake interview, planning and conducting the investigation, making findings and conclusions, making recommendations and implementation of the outcome. Develop...

ILR School

Conflict in a Union Environment (LR208)

Learn practical approaches of how to diagnose and address this conflict and build a strong and productive relationship. Key focus is on the roles of union representatives and supervisors, rules and norms of a unionized environment, pre-discipline, just cause, communication skills and...

ILR School

Grievance and Arbitration Handling (LR202)

This interactive course teaches how to analyze grievances and conduct grievance meetings with an eye towards fact-finding and resolution. Learn the basics of how arbitration works with the goal of being a more effective representative during the hearing. The Grievance and Arbitration process is...

ILR School

Creative Thinking at Work

Creative thinking and innovation goes beyond problem-solving and continuous improvement. It is about value creation and the ability to see opportunities for growth where others do not. Whether entering new markets, launching new products and services, or re-thinking current processes, it takes an...