Best executive courses in Malaysia

ICTD International Centre for Training and Development

Advanced Retail Management

ICTD International Centre for Training and Development

Customer Care and Service Skills

What is good customer service? How can it go from good to great? What are the pitfalls that many perople experience when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer-service stress? Find...

ICTD International Centre for Training and Development

Tender Fundamentals

Tender Fundamentals Course is the first step to recognizing and harnessing the capacity of your organization, regardless of its size. The Tender Fundamentals Course gives you the skills, tools and confidence to develop: The tender planning and response process Your understanding of the...

ICTD International Centre for Training and Development

Project Management: Tools and Techniques

If you are thinking to transition into project management or if you just started in your project management career this course is for you. Discover how to efficiently lead projects by learning tools and techniques to manage scope, time and resources. The course will enhance your proficiency in...

ICTD International Centre for Training and Development

Fundamentals of Project Management

This course is designed for managers and staff, from a broad spectrum of industries, involved in different types of project work. It explains the fundamentals of managing any project. Delegates will learn how to manage and coordinate projects. In the current fast moving business environment,...

ICTD International Centre for Training and Development

Professional Sales & Service Empowerment

Selling’ is a very common business buzzword for getting / securing customers. Selling has moved beyond ‘here’s the product, please pay up’ to a more consultative approach. Everyone claims they know how to sell, but do they? It takes more than just years of hands-on sales experience; it takes...

ICTD International Centre for Training and Development

Health and Safety in Warehousing

For those who want to understand and implement the essential tools for managing warehousing in a health and safety environment operation. Participants are shown how to evaluate procedures and make the needed changes to methods to improve health and safety, handling of material and customer...

ICTD International Centre for Training and Development

Materials Planning and Forecasting

The Materials Controller’s roles and responsibility is one of the key functions in the overall supply chain, and managed effectively will result in meeting business objectives and assuring satisfies customers. Best practices and methodologies of the modern manufacturing theories in both...

ICTD International Centre for Training and Development

Advanced Procurement Management

The Advanced Procurement Professional Training Program (APPM) is an intensive program and is designed for procurement and related executives who wish to broaden, sharpen and deepen their procurement management competencies. The APPM integrates the latest procurement management concepts and...

ICTD International Centre for Training and Development

Retail and Supply Chain Management

Competitive pressure, especially the pressure on sales growth and profit margins, are encouraging companies of all types to pursue globalization through industry consolidation. The availability of information technology and data capabilities have made serving and sourcing from global markets...