Best executive courses in Malaysia

ICTD International Centre for Training and Development

Maximizing Customer Satisfaction in a Technical Environment

Individuals who work in technical environments are now expected to also be customer service professionals. This course will demonstrate that great customer service can not only improve the level of support you provide for your internal and external customers but also improve your own working...

ICTD International Centre for Training and Development

Certified Transport Manager

Freight transport is a critical and costly function that is frequently overlooked. Yet the benefits from efficient control and administration of operations and transport vehicles can be substan- tial. After exploring the different transport modes of road, sea and air, this seminar looks at the...

ICTD International Centre for Training and Development

Assessment and Rehabilitation of Concrete Structure

This course will provide tools to assess the serviceability and the life span of concrete structures, to evaluate the actual capacity of the structure versus life span and life cost, and define the best strategy for assessment and rehabilitation of concrete structures as well as the maintenance...

ICTD International Centre for Training and Development

Managing Service Level Agreement

Service Level Agreements (SLAs) are designed to allow contractors to propose and implement innovative ways to achieve contract objectives and provide companies with effective tools to objectively assess and enforce contractor performance. The proper use of performance standards, acceptable...

ICTD International Centre for Training and Development

Continuous Improvement Through Creativity

This course will provide professionals with the concepts, competencies, and tools they need to Creativity on a continuous basis. Executives and other business leaders must be constantly on the lookout for new ways of doing business, improving processes, Creativity products and services, and...

ICTD International Centre for Training and Development

Lubrication and Maintenance of Industrial Machinery: Best Practices and Reliability

To remain globally competitive, today’s manufacturing operations have greatly improved, but there is one last link in the advancement evolution. The reliability of manufacturing equipment must be improved in order to maximize the productive life of the equipment, eliminate unscheduled shut downs,...

ICTD International Centre for Training and Development

Strategic Thinking & Visionary Leadership

The inspirational program will help delegates develop action plans to improve their leadership effectiveness, empower their team to achieve excellent results and create the culture of responsibility ownership. Delegates will identify their own leadership vision to help them impact on their...

ICTD International Centre for Training and Development

Advanced Drilling Practice Technology

This five-day advanced training course provide a comprehensive overview of drilling technologies currently available and covers the essential principles and practices of Drilling Engineering. The course provides participants with an introduction to advanced drilling topics such as High Pressure...

ICTD International Centre for Training and Development

Powerful Business Presentations & Public Speaking

Public Speaking can be daunting. However, controlling nerves, competent use of gestures/facial expressions/pauses, scripting a winning speech, apt application of audio-visual aids, PowerPoint presentation excellence, audience management, confidence and a host of other presentation skills can...

ICTD International Centre for Training and Development

Communication Skills and Positive Engagement With Others

Course Objectives To set clear guidelines for effective communication To consider the role of good interpersonal skills in the multi-cultural workplace of the Gulf To understand different behavioral styles and learn to modify your behavior to achieve best results To understand...