Harvard Business School

UPS Foundation Professor of Service Management, Emeritus at Harvard Business School

Harvard Business School

Stanley Roth, Sr. Professor of Retailing at Harvard Business School

Eller Executive Education

Cornell School of Continuing Education and Summer Sessions

GBTA Academy

Assistant Professor of Management and Organizations at Eller Executive Education

BI Norwegian Business School

Harvard Business School

Henry B. Arthur Fellow and Senior Lecturer in the General Management at Harvard Business School

Cranfield School of Management

Professor of Work and Organisation at Cranfield School of Management

BI Norwegian Business School

Professor of Logistics at BI Norwegian Business School

Associate Professor at University of Oxford

Harvard Business School

Baker Foundation Professor and Sebastian S. Kresge Professor of Marketing at Harvard Business School

Harvard Business School

Foster School of Business

Baker Foundation Professor, Sarofim-Rock Professor of Business Administration, Emerita at Harvard Business School