Administrative Management Institute

Cornell School of Continuing Education and Summer Sessions

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Cornell School of Continuing Education and Summer Sessions


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Who should attend

This program is designed for:

  • College and university officers
  • Administrative managers, directors, and supervisors
  • Business managers, directors, and supervisors
  • Department chairs and other faculty members with administrative responsibilities

About the course

Develop key administrative skills, build your network, gain practical knowledge The Cornell-EACUBO Administrative Management Institute (AMI) will help you enhance your effectiveness, hone your managerial skills, and excel within your institution.

Through panel discussions, presentations, workshops, and case studies, you'll explore timely topics including

  • Sponsored programs compliance
  • Employment law
  • Operational risk
  • Negotiation skills
  • Human resource management
  • Creating a culture of innovation
  • Optimizing team performance

AMI also features plenty of opportunities to network with senior university administrators and managers working in innovative and highly effective ways.

Program benefits

  • Expand your awareness of changes, trends, and issues shaping the work of unit managers and their institutions.
  • Deepen your understanding of managers' work and roles within the larger context of their colleges or universities.
  • Update and develop your technical skills and knowledge.
  • Practice new skills immediately and develop strategies for subsequent applications.
  • Meet individuals doing similar work in innovative and highly effective ways.
  • Learn from, question, and interact with senior university administrators and exemplary administrative managers.


All sessions take place in the Statler Hall Ballroom on the central Cornell campus.

Day 1

7:45 a.m. Continental breakfast

8:15 a.m. Welcome

9:00 a.m. Creating a Culture of Innovation and Creativity How do you build a culture of creativity and innovation? It starts with recognizing there are big ideas to be realized and encouraging a new set of competencies and skills. These new skills require uncovering the unseen forces that keep a team from excelling, including fear of failure, lack of candor, and unwillingness to put aside individual needs.

10:30 a.m. Break

10:45 a.m. Strategies for Managing Operational Risk Managers are responsible for managing assets of the university on behalf of their units and for the benefit of the institution itself. An important element of that responsibility is maintaining the highest ethical standards. In this session we'll examine financial stewardship and ethical behavior in the collegiate setting, highlighting the practices that create a positive control environment. We'll also identify the steps administrative managers can take to prevent and deal effectively with issues that may undermine their ability to fully meet their fiduciary responsibility.

Noon Lunch and Intro to Cornell

1:30 p.m. Workplace Scenarios: An Interactive Session Featuring professional actors from the Cornell Interactive Theatre Ensemble, this session will give you the chance to explore opportunities for constructive dialogue as we work to create inclusive work environments.

3:00 p.m. Break

3:15 p.m. Workplace Scenarios, continued

4:30 p.m. End

Day 2

8:00 a.m. Continental breakfast

8:30 a.m. Sponsored Programs Compliance: What You Should Know Many unit managers already have grants and funded projects as a part of their responsibilities. As academic institutions and departments increasingly pursue multiple sources of funding, even more managers will become involved in these areas. This session is designed to be valuable to all managers, whether or not they currently oversee sponsored programs.

10:00 a.m. Break

10:15 a.m. Gaining an Understanding of Higher Education Financial Statements In this session, we'll focus on a comparison of Cornell’s GAAP and Operating Financial Statements. The workshop will include an interactive discussion centered on the least understood aspects of those statements.

11:30 a.m. Lunch

12:30 p.m. Campus tour

1:45 p.m. Current Topics in Employment Law

In an era of expanding legal requirements and shrinking budgets, managers are under increasing pressure to make sound employment decisions that will withstand possible legal challenge. This interactive seminar includes a discussion of videotaped scenarios developed to address current topics in employment law, with a focus on identifying those "red flag" issues that should prompt a call to counsel.

3:15 p.m. Break

3:30 p.m. Data Informed Decision-Making in Higher Education The production, analysis, and interpretation of data is increasingly important to the operations of modern organizations, including universities. While people sometimes speak of being “data-driven,” data should not drive. Decisions cannot be automated. We still need leaders to make decisions, but those decisions should be fact-based and fully informed. In this session, we'll discuss how data can best be brought to bear in university strategic decision-making and provide a basis for shared understanding.

4:30 p.m. End

Day 3

8:00 a.m. Continental breakfast

8:30 a.m. People: Difficult or Different

Learn how more effective communication can lead to increased engagement, collaboration, and ability to meet common goals and objectives for organizational success. Discover how understanding and honoring differences is the foundation for building trust, respect, and a commitment to common goals. See how using individual strengths and tapping into the knowledge and skills of others yield positive results for everyone.

10:00 a.m. Break

10:30 a.m. People: Difficult or Different, continued

Noon Lunch

1:30 p.m. Getting the Most out of Your Teams

Discover the six characteristics that must be present for you and your team to increase and sustain the highest levels of performance. Experience an engaging demonstration of the components of teamwork, identify the characteristics of a high-functioning team, determine the steps for applying the characteristics to your team, and discover how behavior styles impact team performance.

3:00 p.m. Break

3:30 p.m. Getting the Most out of Your Teams, continued

5:00 p.m. End

Day 4

8:00 a.m. Continental breakfast

8:30 a.m. Negotiation in Organizations: Rethinking the Way We Manage the Process This seminar will expose participants to essential theories and concepts for analyzing and managing the process of negotiation as it is practiced in a variety of settings. It will introduce a framework for planning and conducting negotiations and give participants an opportunity to develop skills through simulation exercises and role-plays.

10:00 a.m. Break

10:15 a.m. Negotiation in Organizations, continued

11:45 a.m. Closing comments

Noon End


Stephen Sauer

Faculty Expertise Organizational Behavior Management and Organizations Leadership Management Behavioral Research Groups and Teams Stephen Sauer is an associate professor in the organizational studies department at Clarkson University's School of Business and a visiting associate professor of m...

Paul Streeter

Paul Streeter is the vice president for budget and planning at Cornell University and the director of the Administrative Management Institute (AMI). His 28-year career at Cornell has included serving as assistant dean for finance and administration for the College of Veterinary Medicine; associat...

Andrea Ippolito

Andrea Ippolito is a Lecturer and Executive Director of the Engineering Management Program at Cornell University. She recently completed her role as the Director of the Innovators Network at the Department of Veterans Affairs and she previously served as a Presidential Innovation Fellow at the VA...

Denise Clark

Denise Clark provides support to the University of Maryland, College Park's research, creative activity, and outreach initiatives. Clark's responsibilities include oversight of activities for proposal preparation and submission, award negotiation and management, sub-award issuance and monitoring...

Marin Clarkberg

Marin Clarkberg has served in her current position since 2004. She speaks and consults nationally and internationally on the topic of data-informed decision making and quality assurance in higher education. Marin serves as Cornell’s accreditation liaison officer to the Middle States Commission on...

William Sibert

William Sibert is responsible for financial reporting, financial operations, procurement, sponsored financial services, financial information services, and payroll and tax services at Cornell. Previously, he served as controller of MPI Research Inc., chief financial officer at Priva Technologies,...

George Myers

A senior partner and consultant with The Effectiveness Institute, George Myers is an expert facilitator and presenter with more than 20 years of organizational development experience. He brings knowledge, energy, and a keen sense of humor to his work. His affable style helps create a safe and enj...

Wendy Tarlow

Wendy Tarlow serves as associate university counsel in the Office of University Counsel at Cornell University. A significant portion of her time is spent on employment law, both counseling university clients on legal risks involved in personnel decisions and defending the university in employment...

Administrative Management Institute at Cornell School of Continuing Education and Summer Sessions

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Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Negotiations

During Negotiations courses, you will learn the following components of negotiations: planning negotiations and useful tools, starting your conversation, working out objections and competent argumentation, imposing your own price and conversation dev...

Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

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