Louise has her Masters in Public Health in Health Policy and Management from Harvard T.H. Chan School of Public Health. Since then, Louise has worked in quality improvement and patient safety in the Boston hospital system. Most recently, she served as the Director of Medical Management and Improvement at Codman Square Health Center, a unique health center in Dorchester known for its leadership in innovation. In this role, Louise oversaw all Primary Care innovation work, including: re-recognition as a level-3 Patient-Centered Medical Home, PCMH prime certification, success with Quality Contracts such as the BCBS AQC and MSSP, design and execution of a population health management program, Behavioral Health Integration, ACO Development, and success with Primary Care Payment Reform. Louise also created the infrastructure for organizational innovation, including building a program-based team and instituting unique biweekly team trainings for all primary care staff. Louise coached Physicians taking on projects and leadership roles. Louise is a practice coach at HMS Center for Primary Care and instructor at HSPH. Louise is especially interested in non-profit strategy and leadership. Louise has a background in Women's Studies and is committed to equity, including racial and social justice, as part of all of her work.
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