Kishore Sengupta

Associate Professor at Cambridge Judge Business School Executive Education

Reader in Operations ManagementDirector of Executive Education at Cambridge Judge Business School Executive Education

Schools

Cambridge Judge Business School Executive Education
Asian Banking School

Expertise

Biography

Cambridge Judge Business School Executive Education

Research interests

Project management; knowledge management; business value of technology.

Professional experience

Dr Sengupta has served as advisor on several projects with the US Government Department of Defense and NASA, and has consulted with organisations in Silicon Valley and Hong Kong. He has also worked at the AT&T Network Software Center (now LucentTechnologies) and Ernst & Young.

Dr Sengupta''s published research appears in journals in information technology and management, such as Management Science, MIS Quarterly, IEEE Transactions on Software Engineering, IEEE Transactions on Systems, Man, and Cybernetics, and IEEE Transactions on Engineering Management. He is currently working on a book on online electronic environments.

Previous appointments

Prior to joining the School, Dr Kishore Sengupta was an Associate Professor of Information Systems at INSEAD. Before this he was on the faculty at the Naval Postgraduate School in Monterey, California, USA. In 1996-1997 he was a Visiting Scholar at the Hong Kong University of Science and Technology, Hong Kong.

Awards & honours

Outstanding Award, Naval Postgraduate School, Monterey, 1999

Selected publications

Sengupta, K., Abdel-Hamid and Van Wassenhove, L. (2008) "The experience trap." Harvard Business Review, 86(2): 94-101 Lajos, J., Chattopadhyay, A. and Sengupta, K. (2008) "When electronic recommendation agents backfire: negative effects on choice satisfaction, attitudes, and purchase intentions." INSEAD Working Papers, No.2008/33/MKT. Fontainebleau: INSEAD. Nissen, M.E. and Sengupta, K. (2006) "Incorporating software agents into supply chains: experimental investigation with a procurement task." MIS Quarterly, 30(1): 145-166 Evgeniou, T. and Sengupta, K. (2003) "Kent County Council: implementing IT for e-government." INSEAD Case Study. Evgeniou, T. and Sengupta, K. (2002) "Cluster specific software effort estimation for multi-company datasets." INSEAD Working Papers, No.2002/77/TN/RISE. Fontainebleau: INSEAD.

Cambridge Judge Business School Executive Education

Reader in Operations Management
Director of Executive Education

MBA, PhD (Case Western University)

Research interests

Project management; knowledge management; business value of technology.

Subject group: Operations & Technology Management

Professional experience

Previous appointments

Awards & honours

Outstanding Award, Naval Postgraduate School, Monterey, 1999

Selected publications

Sengupta, K., Abdel-Hamid and Van Wassenhove, L. (2008) "The experience trap." Harvard Business Review, 86(2): 94-101

Lajos, J., Chattopadhyay, A. and Sengupta, K. (2008) "When electronic recommendation agents backfire: negative effects on choice satisfaction, attitudes, and purchase intentions." INSEAD Working Papers, No.2008/33/MKT. Fontainebleau: INSEAD.

Nissen, M.E. and Sengupta, K. (2006) "Incorporating software agents into supply chains: experimental investigation with a procurement task." MIS Quarterly, 30(1): 145-166

Evgeniou, T. and Sengupta, K. (2003) "Kent County Council: implementing IT for e-government." INSEAD Case Study.

Evgeniou, T. and Sengupta, K. (2002) "Cluster specific software effort estimation for multi-company datasets." INSEAD Working Papers, No.2002/77/TN/RISE. Fontainebleau: INSEAD.

Managing a project? Your success depends on more than just good planning. 7 March 2017

Projects are vehicles for innovation and change. When an organisation wants to advance, re-pivot or innovate they assign the challenge to a …

Managers mistakenly prioritise ‘good vibes’ over ‘bad news’ 6 December 2016

Have managers ‘lost the ability to listen to bad news?’ A new study co-authored at Cambridge Judge Business School suggests they have, …

Adapt or die – why the UK’s top law firms must embrace change to survive 10 June 2016

Fear of the unknown is no excuse not to embrace change, says new research from Dr Kishore Sengupta. “People are paralysed by the …

Why relying on experience could actually harm your business 20 February 2015

by Dr Kishore Sengupta, Reader in Operations Management at Cambridge Judge Business School In my dealings with leading organisations across many sectors, …

The High Commissioner of India visits the University of Cambridge 29 October 2014

What does India offer to UK students and businesses and how can UK academics contribute to India’s success were among the topics …

Legal futures: ‘Superficial’ partners lack knowledge of clients’ businesses, report finds 11 April 2017

A report co-authored at Cambridge Judge Business School found that there’s a “disconnect between law firms and their clients” as senior partners …

Cambridge Business Magazine: Managers risk prioritising ‘good vibes’ over ‘bad news’ 1 February 2017

Faced with all sorts of information, project managers need to merge various signals to make judgments and it might get tricky when …

Cambridge News: Have managers lost the ability to listen to bad news? 6 December 2016

A new study co-authored by Kishore Sengupta at Cambridge Judge Business School suggests that managers have lost the ability to listen to …

Small Business: Have managers lost the ability to listen to bad news? 6 December 2016

Have managers ‘lost the ability to listen to bad news?’ A new study co-authored by Dr Kishore Sengupta, Reader in Operations Management …

Business Weekly: Bank of England engages with Cambridge ‘brains’ 9 November 2015

Bank of England COO Charlotte Hogg and CIO John Finch came to Cambridge to discuss how to build effective markets. The duo …