David Ting

Dr. David Y. Ting is the Chief Medical Information Officer of the Massachusetts General Physicians Organization (MGPO) and the Co-Director of the MGH Center for Innovation in Digital HealthCare (CIDH). Dr. Ting is dual-board certified in Internal Medicine and Pediatrics, and is a practicing primary care internist and pediatrician at the Massachusetts General Hospital (MGH) in Boston. He is an Assistant Professor of Medicine at Harvard Medical School. He earned his M.D. degree from Duke University Medical School and then completed a combined internal medicine and pediatrics residency in the Harvard Combined Medicine-Pediatrics Program, where he later became the Residency Program Director. Dr. Ting’s involvement in Healthcare Information Technology (HIT) began in 1997, when he implemented one of the first practice-wide electronic medical records in an MGH health center, pioneering the emerging technologies of the time, including handwriting-enabled wireless handheld devices, touch-screen laptops, automated charge coding software, and electronic office scheduling. In 2010, he was named Associate Medical Director for Information Systems for the MGPO, and became its CMIO in 2014. In this role, Dr. Ting has liaised among MGPO’s nearly 3000 faculty physicians, 250 ambulatory practices, hospital and HIT leadership, and enterprise management teams. His major initiatives emphasize leveraging technology and workflow engineering to reduce administrative burden on physicians and their practices and improve provider and patient experiences of healthcare. Examples of this body of work include implementing scribes and virtual scribes, developing a centralized medication renewal process, scaling adoption of computerized voice recognition, delegating clinical data abstraction and transfer, and applying artificial intelligence in clinical care. In his leadership role in the MGH CIDH, Dr. Ting brings MGH innovators and investigators together with internal and industry partners to coordinate, guide and promote ideation, development, implementation and scaling of next-generation digital healthcare solutions.