Situational Leadership® II Workshop

American Management Association

How long?

  • 2 days
  • in person

What are the topics?

American Management Association


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Who should attend

Individuals in leadership roles, including executives, managers at all levels, project managers, team leaders and supervisors.

About the course

Specially developed for AMA by The Ken Blanchard Companies®

Does your organization lack passion, energy, self-reliance and drive?

If so, here’s your chance to create a motivating and engaging workplace where people develop and live up to their potential. Specially developed for AMA by The Ken Blanchard Companies® (and delivered by AMA expert faculty), the Situational Leadership® II Workshop will help you apply the most comprehensive, tangible and useful model of leadership available. Get ready to know exactly what effective leaders do and practice the concrete tools you need to leap ahead.

How You Will Benefit

  • Improve communication and become a more trusted and credible leader
  • Learn how to use situational leadership to achieve greater productivity by infusing energy, self-reliance and drive within your employees
  • Create a collaborative work environment to achieve faster sustainable results
  • Avoid the negative outcomes of oversupervision and undersupervision
  • Obtain a critical thinking process for analyzing, diagnosing and acting according to the situation
  • Increase your effectiveness in setting goals, providing clear direction, listening, observing, monitoring and giving feedback
  • Retain your most talented employees by being more responsive to their development needs

What You Will Cover

The Need and Value of Situational Leadership® II

  • Knowing your role as a Situational Leader, as a teacher, coach, mentor and influencer
  • Identifying the potential value of Situational Leadership® II
  • Practicing three skills and six conversations of Situational Leadership® II

Goal Setting— The First Skill of a Situational Leader

  • Recognizing the purpose and value of goals
  • Understanding and practicing crafting SMART Goals

Diagnosing— The Second Skill of a Situational Leader

  • Identifying the two components of diagnosing—competence and commitment
  • Understanding the collaborative nature of diagnosing
  • Practicing a method for resolving disagreements

Matching— The Third Skill of a Situational Leader

  • Identifying the four leadership styles and the two component behaviors—direction and support
  • Understanding the leadership behaviors associated with direction and support
  • Applying the process of matching leadership style to development level

Plan for Development

  • Identifying SLII® strengths and development areas
  • Transferring your learning from the workshop back to the job
  • Developing an action plan for becoming a Situational Leader
  • Practice…practice…practice

Special Feature

PRE-WORK REQUIRED To fully participate in the class, please complete the Leader Behavior Analysis (LBAII) and the SLII Fitness Test, and download the SLII app onto your mobile device prior to attending the course (approximate completion time is 30–45 minutes).

POST-SEMINAR BONUS (app and online support) Get the SLII® challenge and comprehensive tools to help reinforce your learning for one year.


Learning Objectives

  • Use a Common Vocabulary for Leadership
  • Understand Why There Is No One Best Leadership Style; Leadership Style Is Driven By the Situation
  • Employ the Three Skills of a Situational Leader: Goal Setting, Diagnosing, and Matching
  • Demonstrate the Six Conversations of a Situational Leader
  • Recognize and Experience the Positive Outcomes of Matching Leadership Style to the Situation
  • Avoid the Negative Outcomes of Oversupervision and Undersupervision
  • Create an Action Plan for Improving Your Situational Leadership Effectiveness

Introduction: The Need for and Value of Situational Leadership® II

  • Identify the Importance of Leadership and the Leader’s Role to Develop Others
  • Recognize the Impact of Ineffective Leadership
  • Recognize the Impact of Effective Leadership
  • Identify the Potential Value of Situational Leadership® II
  • Identify the Three Skills and Six Conversations of Situational Leadership® II
  • Identify the Schedule and Milestones of This Workshop

Goal Setting—The First Skill of a Situational Leader

  • Recognize the Purpose and Value of Goals
  • Understand the Characteristics of SMART Goals
  • Identify the Impact of a Lack of SMART Goals
  • Practice Crafting a SMART Goal
  • Take the First Step to Apply Situational Leadership® to a Real-World Situation

Diagnosing—The Second Skill of a Situational Leader

  • Define the Skill of Diagnosing
  • Identify the Two Components of Diagnosing: Competence and Commitment
  • Understand the Four Developmental Levels and Their Characteristics
  • Understand the Collaborative Nature of Diagnosing
  • Learn a Method for Resolving Disagreements About Development Level
  • Apply the Skill of Diagnosing to Your Real-World Situations

Matching—The Third Skill of a Situational Leader

  • Identify the Four Leadership Styles and the Two Component Behaviors: Direction and Support
  • Understand the Leadership Behaviors Associated with Direction and Support
  • Describe the Differences Between the Four Leadership Styles
  • Understand the Process of Matching Leadership Style to Development Level
  • Review and Interpret Your LBAII® Self
  • Experience the Impact of Matching and Mismatching

Applying Situational Leadership® II—Practicing and Refining Your Skills

  • Review and Refine Your Understanding of Development Levels and Leadership Styles
  • Know the Three Leader Choices and Implications of Oversupervise, Undersupervise, or Match
  • Practice Diagnosing and Recognizing Leadership Styles
  • Practice an Alignment Conversation
  • Know the Elements and Leadership Practices for Developing Others’ Competence and Commitment and Sustaining High Performance
  • Practice Select Leadership Style Conversations

Plan for Development

  • Identify SLII® Strengths and Development Areas
  • Identify Activities Required to Help Transfer Your Learning from the Workshop Back to the Job
  • Develop an Action Plan for Becoming a Situational Leader

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Situational Leadership® II Workshop at American Management Association

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Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Leadership

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