Customer-Focused Selling Strategies

Oxford Management Centre

Oxford Management Centre

Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Business Communication

Today communication skills are more important than they ever have been. In order to get success in contemporary and such a complex, global, technologi...

Read more about Finance

Finance is an integral and most important component of any business, so everyone needs to improve their competence in this area. Finance courses will ...

Read more about Marketing

Marketing courses will plunge you into the vast field of marketing. In these courses, you will learn a variety of topics that cover each stage of runn...

Read more about Negotiations

Negotiating is a skill that everyone needs because throughout our lives we face situations that require us to communicate correctly, whether it's buyi...

Who should attend

This workshop would help a wide varierty of Professionals but is especially useful for:

  • Marketing Professionals
  • Brand Managers
  • Sales Management
  • Sales Professionals
  • Key Account Managers
  • Customer Service Managers
  • Brand Reputation Managers

About the course

It is time to tear up the Marketing Plan and start again.

Traditional sales approaches of product features, advantages and Benefits no longer ‘cut the ice’ with customers who have grown used to global sourcing, comparison websites and peer-reviews. No longer can we market products based on a generic set of benefits statements. The New game is tailored, bespoke solutions to customer problems. The customer is front and centre like never before and all an organisation’s Marketing and Sales approaches and strategies need to reflect this.

Seminar Objective

This workshop will show you:

  • How to develop customer centric Sales and Marketing Campaigns that get results and get ‘Likes’
  • How to prioritise customers, they are NOT all the same you know
  • How to use Social Media to have a compelling and persuasive ongoing dialogue with your most important customers
  • How to ‘Know the Mind’ of the customer to deliver compelling value tailored to their precise needs
  • How to deploy resources optimally to maximise ROI

Seminar Outline

There are many topics covered in this workshop, but some of the highlights are:

  • How to become a World Class Communicator in any Medium
  • How to ‘Get Inside the Customer’s Mind’ to Deliver Compelling value
  • How to harness the Science of Persuasion
  • Understand Price, Quality, Value, the relationship between them and why they account for everything.
  • How to Negotiate so everyone is happy
  • How to use Social Media properly
  • How to react when things go wrong
  • Online Brand Reputation Management
  • How to Achieve and Maintain Service Excellence
  • Creating a Plan to take forward for Immediate Implementation

Customer-Focused Selling Strategies at Oxford Management Centre

This course has no confirmed dates in the future. Subscribe to be notified when it is offered.


Something went wrong. We're trying to fix this error.

Thank you

Someone from the Coursalytics team will be in touch with you soon.

Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Business Communication

During the courses, you will explore various communication strategies developed by experts in psychology, experienced enterprises, and professors of leading universities. Throughout the Business Communication courses, you also will be faced with an o...

Read more about Finance

During Finance courses, you will get acquainted with a huge number of financial analyst tools and learn how to work with them. So, you will learn how to make and analyze financial reporting, calculate the main financial indicators of the company and ...

Read more about Marketing

During Marketing courses, you will learn how to develop a business idea and create the right website to promote your product. You will gain the skills to analyze your business performance and make key decisions that improve the efficiency of your bus...

Read more about Negotiations

During Negotiations courses, you will learn the following components of negotiations: planning negotiations and useful tools, starting your conversation, working out objections and competent argumentation, imposing your own price and conversation dev...

Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.