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ILR School

Building Successful Teams and Team Leaders (LD314)

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Build awareness and skill in the areas of team dynamics, group problem-solving and group decision-making. Learn the structural and behavioral dimensions of building and leading an effective team. Practice applying leadership skills needed to establish alignment and collaboration amongst members especially suited to self-directed work teams, employee participation teams, interdepartmental task groups, and other group situations where combined efforts are needed to reach optimal performance levels.

Key Outcomes

Develop insight into:

  • Critical elements of high-performing work teams
  • The phases of the team "life cycle" and creating an environment of continued team development
  • Types of work teams and the needs to accommodate individual differences
  • Functional team roles and behavioral characteristics necessary to perform effectively in each role
  • Understanding individual differences when delegating and distributing tasks
  • Communication practices enabling successful, more effective work relationships
  • Facilitation techniques to lead an effective team and create true synergy

Approach and Features

This two-day workshop is for managers and leaders who are attempting to create higher levels of employee involvement through less directive, more facilitative leadership strategies. This workshop empowers participants to collaborate with each other through a series of assessments, group discussions, and leadership evaluations.

  • Principles of teamwork and empowering team members
  • Benefits and downsides of team development
  • Core competencies for team leaders
  • Challenges and issues team leaders face when managing work groups
  • The five dysfunctions of a team
  • Differences between supervising and leading
  • Establishing and aligning a shared team vision
  • Group decision-making framework
  • Collaborative problem solving process
  • Successful communication tools and techniques
  • Giving and receiving individual and group feedback
  • Dealing with difficult situations and managing

Who should attend

Managers or leaders who are attempting to create higher levels of employee involvement through less directive, more "facilitative" leadership strategies; this includes managers, supervisors, group leaders, team leaders, project leaders, and facilitators who work with others in these types of position.

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