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Frankfurt School of Finance & Management

Audit Interviewing Techniques

Available dates

Mar 16—17, 2020
2 days
Frankfurt, Germany
EUR 1250 ≈USD 1391
EUR 625 per day

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About the course

You will enhance your understanding of why it is important for auditors to master the interviewing process. You will be introduced to a systematic approach for conducting interviews and methods for organising and planning interviews.The seminar will also provide tips on how to interview auditees effectively and opportunities to try out the interview techniques under discussion.

Contents

Basic and advanced interviewing skills

  • The different types of interviews
  • The structure of an interview
  • The types of questions (closed, open, mixed)
  • Case studies and simulation exercises
  • Filming participant simulations and feedback
  • Interview preparation

Basic and advanced negotiation skills

  • Dealing with auditee behaviour
  • Dealing with conflict situations
  • Giving presentations during kick-off and closing meetings
  • Dealing with auditee questions, criticism and feedback
  • Outcomes and action plans in interviews and closing meetings

Methodology

Interactive lecture, discussion, individual and group exercises, case studies

Who should attend

Auditors who are not native speakers of English but need to conduct their audits in English.

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