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ICTD International Centre for Training and Development

Advanced Recruitment, Interviewing and Selection

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Recruitment and the selection process is one of the key management tools. Do it right – that’s the theme for this program. It’s not by chance that Intel, Google and Apple are all successful – they all have an outstanding recruitment process, which is never compromised.

In this program you will learn the latest techniques covering all of the nine critical part of the process. Not only will you learn –you will also be able to do it.

Here are five reasons why you should attend:

  • Everyone in their career will have to do some form of interview, for recruitment, appraisal or discipline – learn the right way and it will always help you
  • Master the entire process of the interview cycle with the latest techniques
  • Find out how to master interpreting body language – a vital skill
  • Be able to rewrite competency knowledge based questions –that get straight to the point

Course Objectives

At the end of this practical program you will:

  • Have mastered the new recruitment process and be able to explain it to others
  • Be able to write recruitment criteria and precise score able interview questions
  • Know and be able to explain to others the value of using different types of testing
  • Have used a personality profile and be able to explain to others there value for recruiting and development.
  • Be able to decode different types of body language, specifically when people are not telling the truth
  • Have practiced interviewing to ensure the theory is put into practice and be able immediately upon returning to work to carry out or lead a professional interview.

Course Outline

Module One - Understand recruitment separating fact from fiction

  • Seminar objectives and introductions
  • The real cost of interviewing to the organization
  • First series of interviews
  • Self-assessment of your current interviewing skills
  • Completing the Personality profile
  • Fact vs. fiction about interviewing
  • Introduction to the recruitment process map

Module Two - Mastering the Process

  • Understand the job and the importance of the job description and criteria
  • Writing key criteria
  • How to write interview questions based on Criteria– understanding criteria
  • How many questions do you need?
  • Work needed to write the job advert
  • Writing an advert to attract “winners not losers”
  • How to write your interview questions

Module Three - Testing, Personality profiling and references

  • Shortlisting –a new approach to save time
  • The history of testing
  • Occupational ability testing – what’s new
  • Ability testing – the DIY approach
  • Semi medical tests – e.g. Colour blindness – practical demonstration
  • The growth of mental illness and the impact on recruitment – the latest figures
  • How Assessment centres work and their increasing use today
  • Personality profiling – why we use it and what profilers are the best
  • The importance of references
  • Review and discussion

Module Four - Finalising Pre written questions, Room set up and arrangements and understanding the vital role of body language

  • Procedure for starting every interview
  • Finalising your Interview questions – writing scene setters
  • Refining knowledge based questions
  • How to use probing questions
  • How to score and who does the scoring
  • Pre interview administration, from making all the arrangement including room set up to understanding body language and correctly decoding it

Module Five - Practice and Practice

  • Recap of the steps so far
  • Putting the interview process into action
  • Time table of the interviewing for the day
  • The interview
  • Role allocations for interview
  • Review of interview and individual feed – back

Course Methodology

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

Who should attend

This program is specifically targeted for anyone who interviews or takes part in the interviewing process:

  • CEO’s and Directors
  • Department Heads
  • HR and Training personnel
  • Line managers
  • Any one associated with the interview process


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