ICTD International Centre for Training and Development

Advanced Competency Based Interview - cbi

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About the course

Advanced Competency Based Interviewing is a style of interviewing that was developed in the 1970's by industrial psychologists. This style explores behavioral interviewing asserts that "the most accurate predictor of future performance is past performance in a similar situation." Currently, most organizations are using competency based interviewing to some degree. Unlike traditional interviews, Competency interviewing emphasizes past performance and behaviors. As a consequence, candidates unprepared for the rigor. This course will equip anyone in the practice of recruitment with the right skills to select the best candidate.

Course Objectives

On completing this program, participants will:

  • Principles and benefits of competency-based interviews
  • Developing effective interview questions in alignment with job requirements and selection criteria
  • Interviewing skills and techniques including active listening, probing, questioning, reading non-verbal clues or body language
  • Assessing the candidate and making recommendations
  • Human Behavior

Methodology

  • Accelerated Training Approach- Learning Design Re-patterning
  • Problem Based Learning
  • Role-Play and Activity
  • Case Scenario Analysis

Course Outline

Exploring Competence Based Interview

  • Traditional Interviews Vs Behavioral
  • Interviews
  • Case Studies an overview

Fundamentals of Competency Based Interview

  • The Structure
  • Skills & Competencies
  • Questions

Preparing for the interview

  • Understanding Competency Framework

The Art of Questioning

  • Probing
  • Tonality & Pitch
  • Verbal Punctuation

Different styles for different types

  • Open
  • Multiple
  • Leading
  • Hypno Tactical

Crafting your own questions – The Art Of Listening

  • Listening Vs Hearing Closed
  • Active Listening

Behavior Analysis – Body Language

  • Verbal
  • Non-Verbal

Advanced Behavior Profiling Through Observation

  • Analyzing Language Patterns
  • V.A.K

Conducting The Interview Effectively

  • S.T.A.R approach

Interviewing Strategies

  • One-on-One
  • Pairing
  • Panel

Interviewer’s common mistakes

  • Time Frame
  • Mental Frame

Course Methodology

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques 
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

Who should attend

Managers, executives and new HR executives who have to conduct selection interviews.

Course reviews

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