Best executive courses in United Kingdom

Oxford Management Centre

Evidence Based Management & Leadership

This OXFORD Evidence Based Management & Leadership training course proceeds from the premise that using better, deeper logic and employing facts to the extent where possible permits leaders to do their jobs better. Understanding this principle and applying what is all about. It focuses on the...

Oxford Management Centre

Corporate Citizenship Leadership

Oxford Management Centre

Beyond Customer Service – Service Quality and Excellence

The Internet has changed everything! It was not that long ago that that Customer Service was just another element within the Marketing Mix. Some customers were happy, some were not and in the Grand Scheme of things, it didn’t matter too much. Those days are gone forever. The internet, via...

Oxford Management Centre

Client Management Strategies for Retention & Growth

It has been estimated that it costs five times as much to get a new customer as it does to retain an existing one. The Internet has provided customers with a plethora of comparison and switch tools that make retaining these important, profitable customers, more difficult than ever...

ICTD International Centre for Training and Development

Writing Workshop - Covering Writing for News Media, Writing Proposals and Reports for Management and Writing Profiles

What to expect This extended training format focuses intensively on a single set of competencies for five days. It is designed to develop practical and enduring expertise in one particular specialty. Expect to spend a lot of your week writing, not listening. You will also receive personal...

ICTD International Centre for Training and Development

Advanced Customer Service Management

A company’s most vital asset is its customers. Without them, we would not exist in business. When you satisfy your customers’ needs, they not only help your organization grow by continuing to do business with you, but they are more likely to recommend you to friends and associates. Organizations...

Oxford Management Centre

Business and Corporate Etiquette

Etiquette is about the rules of expected behaviour in society. Good business etiquette creates a professional, mutually respectful atmosphere and improves communication. People feel better about their work, their suppliers, their employers and more at ease when they feel respected, and that leads...

Oxford Management Centre

Certificate in Management

How do we get the best from ourselves? What can we learn from the difference between our productive days and our off-days? It is this learning about how we perform that helps us make decisions about how we get the best from people we manage. How do we help people have more good days than off...

Oxford Management Centre

Business Improvement & Quality Techniques

Business improvement does not happen on its own or by accident, it takes careful study, planning and execution. Identifying and implementing external Best Practices targeted to give maximum impact on achieving your business objectives is a sound, well-recognised, way to proceed. This Oxford...

ICTD International Centre for Training and Development

Scenario Thinking for Strategic Planning

Strategic thinking and planning are now an essential part of a leader's daily work. In order to maintain their organization's competitive edge, leaders at all levels of an organization need to evaluate and priorities work, according to strategic goals. A successful strategic process engages...