Best executive courses in Abu Dhabi (United Arab Emirates)

ICTD International Centre for Training and Development

Enhancing Leadership Skills With Effective Interpersonal Interaction

Success in business and social environments is largely dependent on the effectiveness of our interactions and communication with other people. Successful leaders are those who possess powerful communication skills and an understanding of the differences in the way people interact. Effective...

ICTD International Centre for Training and Development

Leading With Excellence People, Process, Productivity, Profit

Both leadership and management in the 21st Century are becoming increasingly more complex. Typically organizations in both the public and private sectors are facing changes driven by political, economic, sociological, technological, legal and environmental issues. In order to successfully meet...

ICTD International Centre for Training and Development

Business Planning & Growth Strategies for World Class Leaders

Tomorrow's leading companies will succeed not by battling competitors but by creating new uncontested market space. This course is designed to provide participants with the tools and techniques necessary to effectively formulate, implement and monitor a strategic growth plan. It will examine...

ICTD International Centre for Training and Development

Management Strategies in the Oil Gas & Petrochemical Industries

In today’s climate of economic turmoil, price volatility and market uncertainty, and with globalism making our lives more interconnected and complicated, it is increasingly necessary for companies to identify and develop managers with a broad understanding of the issues facing the international...

ICTD International Centre for Training and Development

Strategic Finance for Non – Finance Managers

In today's global business environment, every business executive must possess a fundamental knowledge of how financial resources are accumulated, utilized and monitored to create shareholder value. Companies that leave these critical issues to the exclusive domain of financial executives stand to...

ICTD International Centre for Training and Development

Marketing Oriented Organisations

The marketing orientation is perhaps the most common orientation used in contemporary marketing. Market orientation also involves monitoring competitors' actions and their effect on customer preferences, as well as analyzing the effect of other exogenous factors. Companies must understand that...

ICTD International Centre for Training and Development

Customer Relationship Management (CRM)

"Top quality customer service is never an accident. It is the result of high intention, great effort, intelligent direction, good management, and skilful execution." In fiercely competitive markets such as the Gulf region, where products and services are similar, 'putting the customer first' is...

ICTD International Centre for Training and Development

Customer Service Managing Relationships

A clear focus on improving your company's business performance through better customer retention You will be able to identify clear areas of improvement for your customer care team A 'customer-centric' approach that will enable you to fulfil your customers' individual needs You will have...

ICTD International Centre for Training and Development

Health, Safety and Environment Impact Assessment (HSEIA)

HSEIA is a systematic process of identifying HSE impacts of existing, new or substantially altered projects, and establishing mitigation requirements. This course starts by benchmarking the current activities and highlighting the potential exposure and significant HSE risk. Then look at the big...

ICTD International Centre for Training and Development

Advanced Construction Management and Project Execution